Ucruising Vacations Inc

I purchased cruise twice from both of my Europe trip. Ucurising staff have been very helpful in booking cruises as well as securing flight. The cruise price is also very competitive in particular when it combines with shore excursions for those who doesn’t want to shop for places to go when arriving at a port of call. I’ll continue to use it for my next cruise.

Worked with a horrible agent. Party of 8 + two kids. Horrible customer service due to the following: - Agent got the last name of one of the party wrong and blamed it on us and tried to push the cost of changing the flight name onto me. Went to manager who finally ate the cost after proof was presented that it was agent's fault - Mixed up two kids and assigned them to different couples for flights both departing and return so had trouble checking in at the airport - Split up group and assigned different tables for early dining - at different ends of the dining room 4 and 6 - Split up group and had us on different decks; Lowest deck rooms as well Never going back to ucruising again for cruises.

Very good service

Directions to Ucruising Vacations Inc with public transportation

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