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Reviews, get directions and information for U.S. Bank ATM - Webster Road Safeway

U.S. Bank ATM - Webster Road Safeway
"At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us and enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals – large or small – our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender."
Address: 14840 SE Webster Rd, Milwaukie, OR 97267, USA
Phone: (800) 872-2657
State: Oregon
County: Clackamas County
City: Milwaukie
Zip Code: 97267


Opening Hours

Monday: 5:00 AM – 1:00 AM
Tuesday: 5:00 AM – 1:00 AM
Wednesday: 5:00 AM – 1:00 AM
Thursday: 5:00 AM – 1:00 AM
Friday: 5:00 AM – 1:00 AM
Saturday: 5:00 AM – 1:00 AM
Sunday: 5:00 AM – 12:00 AM


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Reviews
Worst customer service I have endured in a very long time. I am #6 in line with 6 more people in line behind me. There was one teller open while I saw 2 tellers or whatever their title is just chatting like we all weren't standing there. The person at the teller was obviously a business depositing money for over 10 minutes. after waiting for 15 minutes with only 1 teller open people walked out. So is it that you just don't care about the people that use your bank? That's exactly how I felt today! I actually do no have an account with you, my elderly mother does and has had one with you for over 20 years! Maybe it is time to get my mom a new account at a different bank! WORST CUSTOMER SERVICE EVER!
So incredibly slow. No one ever greets you. I've used other US banks so I'm able to compare. I only use this location as my last resort, it's closest to my house. The branch manager is nice though.
At least a 20 - 30 minute wait in line for service - today only 1 teller, with 2 other staff at desks. No one came over to apologize for the long wait, no one asked if they had a simple transaction, as I did to deposit 1 check, to take at the desks. This is how it's been the last 3 times I've had to visit there in person as the ATM does not like the check I need to deposit. Where is the customer service for individuals, small businesses, etc????? They seem to be trying to force everyone to do nothing but on-line and cell phone app banking, which doesn't work for all. Maybe pay a decent wage for staff? I don't know what the problem is, but there must be an answer other than making the customer accomodate their shortcomings.
Never enough tellers, very very poor customer service, incredibly ridiculous wait time. My business uses this branch to get change for the location, it always takes over 30 minutes of waiting. Never gets apology. If my business used another bank I'd never come here. Absolutely terrible customer service and priorities of staff.
The service is extremely slow. I came to get cash, which cannot be done digitally, and the ATM has a very low daily limit. There was a very long line when I visited on a Monday afternoon, and only two tellers. This does not instill confidence for me in this economic environment that I could easily get cash if I needed to, especially if everybody else was trying to do the same thing. I see some other reviews saying similar things about the slow service, and the bank responding. Those responses seem hollow, because the problem of long lines and no tellers remains.
This branch should be condemned. No bankers, angry tellers, long lines. Avoid this bank branch.
They always only have a few tellers open inside & have permanently closed the drive thru window so expect to be there for at least a half hour for anything simple, I hate coming here
The only reason I gave a star is because the staff are all Great! But who ever is in charge of "Not Caring 1 single bit about people's time" is doing a good job....Waiting in line for well over 25 minutes with people walking around instead of taking a teller station!
Kaila with US Bank on Southeast McLoughlin boulevard in Milwaukee Oregon would not cash a check that was written to me on a US Bank funds without charging me $7. I believe this is highly unprofessional and just another way to entice individuals like myself to bank with US Bank. My understanding of a check that's paid to someone is that the person that has the money is authorizing the bank to release those funds to anybody that they want to have their money and without any problems. Just another way for US Bank to take advantage of individuals like they have in the past and continue to do. If you do not have a checking account, and you take the check into who it is written on they will charge you a fee to get your money. I would look into the unfair trade practice act of Oregon because I can use the same card that I have with US Bank who she says is a third party and get money out and without a fee. She tells me that US Bank and the state of Oregon have a relationship between them and that does not include the state issuing a check to one of the state's customers without charging $7 to whoever the state writes to check to. I believe this type of procedures is bound for a lawsuit against US Bank, if anybody is interested in filing a class action over the fees please notify me to get this process started so that they can no longer take advantage of citizens or the people of the United States of America.
I went to open a checking account with my first payroll check and opened it with my Oregon ID and SSN and took $90 cash and left $200 in my account. I even used my card spending $30 on some clothes. Well the next day when I went to spend more money using my debit card they had froze my account and wanted more proof including my social security card and proof of address which I brought in and had it copied. I was told I would be able to use my card within one business day and I am currently on day 2 now and and not getting any customer service or help I need to fix this problem . This is by far the worst bank I have ever been to and plan on moving my account to a different bank as soon as possible.
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