U.S. Bank ATM - Minneapolis - IDS Center

The level of incompetence paired with a snooty attitude is enough to drive any reasonable person into blackout anger. To the red head that worked this location on January 4th 2023 I’ll be looking into whatever I can do to remove you from you from your position. You are not competent enough, nor do you have the personality to be dealing with customers and their money for a living. Maybe try McDonald’s or start an only fans

Do not try this credit card. Payments applied late then no service. You will Waste allot of time.

It would be nice if the ONLY US Bank location currently open downtown was actually open for a whole day. But nope. 930a-4:00

THEY RANK -10 in my book. This bank will go out of its way to take money from a person, via returning already completed transactions, not allowing one to make an account positive thus stoping a pending returned item..all so they may claim $36 more for the bank...at their customers dissatisfaction. They claim to be a top rated bank in the area of morality. They are scum.

Good bank, BUT DON'T USE THEIR CURRENCY EXCHANGE TABLE at this location. Go online at the US Bank website and convert currency there. I made the mistake of converting $1,300 USD to Euro's, they gave me $980 euro's at their desk. However I went to US Bank's online conversion and calculated the exchange to be $1,034, so I felt like I was shorted $55 Euros. I called the Travelex helpdesk who US Bank uses for their currency exchange and they told me that I only get the online exchange rate if I go online and have them physically mail me the Euro's, and that if I do it at a bank location the bank adds their commission and fee. I understand that bank's make fees, and I'm ok with that, but it doesn't seem right that US Bank made a $55 Euro fee about $60-$65 dollars IN ADDITION to the fee that Travelex collected for the conversion.

Should update online hours as they have apparently been open til only 4pm for over 3 months now. So glad I rushed here to make it by 5 since that’s what it says online!

The rep for currency exchange was rude. She didnt seem too interested in helping me over the phone with my questions so I took my services elsewhere. Never again here for currency exchange.

The lady at the currency exchange table was totally rude. It's like she enjoyed saying no to different types of money.

Why do I have such a hard time calling and getting a hold of this branch. Rang for 5 min and then I hung up

Easy to communicate.