U-Haul Moving & Storage of New Center

I've only rented uhauls tomorrow going for storage so far no complaints I highly recommend this facility to all A1 rating in DETROIT.Once ii had to to keep truck longer than expected and they were very understanding and worked with me very economical
7 years ago (09-11-2017)

Alot better than other locations in area ive been 2! Service is fast and professional..and from what i seen there wasnt even any hoodrats around!
7 years ago (18-11-2017)

This was some of the WORST customer service I have ever received. I reserved a 17" truck weeks ahead of time and when I arrived to pick it up the staff member told me there were no trucks available and that they wouldn't have any for the rest of the day. He made absolutely no attempt to apologize or help me solve this problem, just shrugged and repeatedly muttered "we have no trucks."
7 years ago (31-10-2017)

They know how to take a reservation, but keeping the reservation is a different story. They gave me a smaller truck than I asked for which doubled the time it took to move. They did cut the price per mile on half to make up for it. I wasn't the only one that day who couldn't get their reserved truck. They were friendly about the situation. They have a $50 reservation guarantee, but if you don't ask for it, they won't offer it.
7 years ago (13-11-2017)

They were ready for me. Very nice guy attached my trailer and taught us how to attach and detach in case we needed to do so at home. Trailer was clean and dry and made it through my 1,000 mi trip.
8 years ago (30-05-2017)