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Reviews, get directions and information for TruStone Financial Federal Credit Union

TruStone Financial Federal Credit Union

About

Your Neighborhood Credit Union | Federally Insured by NCUA

Story

It all began with a few teachers and a dream. In 1939, eight Minneapolis teachers decided to take control of their own financial security and formed the Minneapolis Federation of Teachers Credit Union. Rumor has it that in those early days, the credit union’s money and records were kept in a tackle box in the founders’ garage.

Over the years, the credit union has endured name changes, added fields of membership and expanded across the Midwest.

No matter your financial needs, TruStone Financial has you covered. From fee-free checking accounts to refinancing your home, our knowledgeable staff will help find the best banking solutions to fit your needs. Stop by for a cup of coffee, good conversation and learn why TruStone Financial is banking – done better.

Address: 2150 Lexington Ave N, Roseville, MN 55113, USA
Phone: (800) 862-1998
State: Minnesota
County: Ramsey County
Zip Code: 55113


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Big scam, Angela Muhammad mislead me with the wrong information. Now I have a hard inquire hit on my credit report. Please don't fall into these scammers. Rated zero stars. So awful. Stay away from this credit union. Stay far away.
8 years ago (03-11-2017)
I would rate zero stars if possible - very frustrating experience. The employees are not familiar with the products and provided misleading and wrong information regarding checking accounts. I would recommend finding a different bank. To make things less appealing, they ran out of cashiers checks without anyone being aware until they were trying to print one and the employee’s computer crashed three times while I was there. They also failed to provide me an in-person receipt or an email confirmation as they stated they would.
8 years ago (05-11-2017)
I needed to cash a check I received and I do not have a bank account. The check was drawn on this bank. I had no problem cashing the check. The clerks were friendly, helpful and SMILING! There was no wait, however, I visited during a slow period of day (about 2 p.m. on a Thursday). The establishment was easy to find. There was ample, safe, off street parking. Inside was a bit dated, but it was clean and tidy. This would definitely be an institution I would consider patronizing.
9 years ago (23-08-2016)
This is a good example of a business which cannot handle growth. As they grow bigger their service has become more complex and frustrating to access. My local branch no longer has a phone number I can call for help, instead I am forced to call a generic help line where I sit on hold for an hour easily. The folks at branches can be very helpful in person, but their online/phone services are so poorly run it's got me searching for a new credit union.
11 years ago (12-01-2015)
Excellent customer service and appreciate the personal attention they treat you with.
9 years ago (02-05-2016)
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