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Reviews, get directions and information for Travelodge

Travelodge
Address: 7012 MacLeod Trl SE , Calgary T2H 0L3, AB, CA
Phone: (403) 253-1111
State: AB
City: Calgary
Zip Code: T2H 0L3



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Reviews
I don’t know why this place has low rating, when it deserves way more. The hotel is very affordable. Our stay was very comfortable, they have free breakfast and has a lot of options.. you can make your own waffle, bagels, bread, cereal, juices and fruits. Housekeeping was also included in the price, which is great to have.. A little fridge and microwave was included in our room.
We are still staying here currently, checking out tomorrow. This place is rundown, but the price was right for the little time we actually planned on staying in our room. The first day out rooms weren’t cleaned or made up at all, they said it’s because the deadbolt to the inside entrance was locked which it was… because… kids and we had the outside door not dead bolted, so they could have still got in there and tended to the room. The second day we left around 10:30 am, back to the room around 6:00pm, and upon walking in, the beds completely unmade, but the rest of the room was somewhat ‘tidied’ still had some paper garbage on the floor. I asked the front desk she’s very sweet why the beds weren’t touched and she said it’s because we had personal items on them a kids hat and a beach towel and it was their ‘policy’ to not moved guest items in order to make the bed. Well I’ve stayed in A LOT of hotels over the years, and NEVER had I heard this policy. One of the perks from coming back to your hotel room is having a freshly cleaned room and beds made up - especially when you’re on vacation! I personally think this is ridiculous, and don’t understand the harm in moving the items left on the bed, and placing them elsewhere while the bed is made, and then put those items back on the bed. There was complimentary shampoo and soap, no conditioner. You have to prop the blackout curtain up against the windowsill ‘just right’ or else it blacks your AC, which is very much needed in +32 weather. The rooms are TINY, but the beds are fairly comfortable. They could be more generous with the pillows, instead of just 2 per bed we are a family of 4, and mom and dad need two pillows each. The bedding is very basic, and you’ll need to request an extra blanket if you’re a cold person. The location is decent, lots of dining and shopping stores in the area, a few within east walking distance. I’m very disappointed in the fact we stayed here 3 nights, and coming back to our room each day was dissatisfying because the first day the room was completely untouched. And the second time the room was ‘tidied’ but beds weren’t made. I’ve never experienced a hotel policy like this before. The outdoor pool was the only perk for us staying here, as we have kiddos who LOVE the water. But it could be tended to a bit more — I skimmed the pool to remove bugs each time my kids went swimming. And the chairs they provide aren’t very sturdy, and most are sun damaged and cracked. Location is good. Front staff is good. Pool is ok. Everything else was mediocre at best. We won’t be staying here again.
Front desk was great - always helpful and friendly and very quick to take care of request we made. The pool was enjoyed. Breakfast was very good - eggs, good coffee, and the kids loved their yogurt. Location of hotel was great -and there was free parking. We stayed 3 nights and loved our time here.
We aren't entirely confident that our room was cleaned prior to our stay, the leftover bag of what looks like dirty laundry and used masks in the bedside table did not increase our confidence nor did the long black hairs in our bed sheets. I mentioned this to the guy at the front desk, he didn't seem like he cared. Also, it's at least 30° in our room, thermostat is off and the air conditioner in January offered no relief. You couldn't pay me to try and stay here again, between the itchy sheets and the dry sauna I haven't slept for 2 nights.
UNDER 1 STAR: Zero if you will. DO NOT BOOK HERE. If you like staying in a hotel that doesn’t clean the rooms bathtub, sink, mirrors, handles etc, doesn’t vacuum, has spills down the walls, stains on everything, rotting doors and door frames, AC units falling out of the building and blood in your curtains than this place is for you. Dispute the disgusting room and my complaint, I was not given a refund for the days I refused to stay in the hotel. The staff was rude and not sympathetic and acted like it wasn’t a big deal. Go to a best western or something. This place is a dump.
Can't give half stars or I would. Bed was comfy. Bathtub was very old and decrepid. It had a lining in it, that had large broken pie es in it. When I stepped into it to have a shower, I felt the floor giving way. Very soft. Breakfast is continental. Sorry T'lodge, covid is over, time to start the hot breakfasts. Front desk staff were friendly. Phoned the hotel later on the same day as I checked out, to ask them something, and they would not answer my questions. I was hung up on, and when I phoned back, they refused to answer. Not customer service in my opinion. Other guests were very loud throughout the night. Nothing was done about it, even after telling the front desk. I would stay there again, only if I absolutely HAD to. If I had choices, it would not be this hotel. Safety: Did not feel safe in my room due to guests or visitors of guests yelling and tramping around all hours of the night.
Beautiful spacious rooms with affordable prices. Breakfast has varied of options, good parking space, and last but not least Staff is so generous. It was a nice experience staying in travel lodge.Rooms: 5/5
I left my room and met a housekeeping staff, supposed she should housekeep my room. when I went back in the evening, my room was still messy, no towels changed, and I asked the front desk, the host said actually 2 pm is the deadline for housekeeping, but no one even knocks on my door nor informs me when the day checking in. As result, I went to the front desk to get towels by myself, I housekeeping my room for the hotel, and I paid! I paid for serving myself! Travelodge absolutely should not charge me for the night!
Overall, I had a great experience. Staff was incredibly helpful. The bed was extremely comfortable. The room was spacious and clean. The best stay ever.Rooms: 5/5
Hotel photos are more that 10years old and they have done nothing . It's run down and clearly not in a great area because the staff treated me like everything I said was a lie. They came to my room and tried to unlock my door themselves with my key because they thought I either didn't know how to open a door or use a key . Then when they figured my door was broke I asked if they could make a side door open so I didn't have to walk all the way around with 2 small dogs there paws freez and they couldn't. Then at 10pm there maintenance guy calls and says he can fix it and it will take 2 min so I say sure . He comes in and takes the entire door apart , 30 min with the door open and noticing nothing is getting better I just asked for him to stop and I'll check out in the morning . They should update pics cuz the hotel don't look close to the photos in the add. Bait and switch. Then I checked in at 12:30 pm instead of 3pm so they charge 20$ early check inn and I needed a late check out cuz my partners flight was delayed till 2:30pm . They charged me 30$ for a late check out. I will not be returning .
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