Transat Travel

Transat Travel (part of Transat Distribution Company) is an absolutely awful Travel Agency. Be aware that the network associated with them includes Marlin Travel, Club Voyages, Travel Plus and others within Canada as well as overseas. The agent I dealt with in city of Abbotsford, at Seven Oaks Shopping Mall was Sharon Saliken. Sharon is a liar and lazy in carrying out her duties. My credit card was fraudulently charged when I made a change to my return flight. The agent at Travel Brands (also a part of Transat Distribution Company) who applied the fraudulent charge was named Kim. I spent many hours emailing and phoning regarding the fraudulent charge made by them through emails with the area manager, Jelena Jado. This produced no results. Jelena made utterly false statements of my actions and their handling of the matter. I then proceeded with escalating the matter to a Tribunal. I was contacted by a man from Transat Distribution named Giuseppe Fusaro. He had the audacity to accuse me of being rude and refused to settle the matter. Giuseppe also falsely accused me of not being honest. This is the first review that I would give a negative 5 star rating to if that option was available.
7 years ago (05-03-2018)

Sharon (I believe her name was) was extremely helpful in finding us an emergency last minute ticket that met all of our requirements. Thanks!!
9 years ago (28-11-2016)