Tradehome Shoes

When I bought my Alegria's (restaurant shoes) I payed more money for these due to the fact Trade Home ensured me that they could fix them for free if they ever needed repaired. Less than a year later my shoes needed repaired so I brought them in. The manager told me he would take them in to try to get them fixed but sadly the shoe repair guy couldn't fix them. Trevor the manager at Trade Home was nice enough to give me a brand new pair. Will definitely continue shopping here and am pleased with the customer service.
7 years ago (27-07-2017)

I had a real weird experience. I went in and the sales guy did good helping me find the pair of Chacos I wanted but didn't have my size so I ordered them. I waited two weeks and never got a phone call so I finally called and the shoe store didn't have my name on anything but he said he found the shoes I described. This is were it got weird. He then made the comment over the phone, "Did you send them in for repair?" This tipped me off something was weird as I explained I paid full price for a pair of new Chacos ($109) and just needed to order them in my size. I showed up and the guy asked if I wanted to try them on so of course I said yes. He opened the box and pulled out a dirty pair of Chacos and then quickly said that he needed to run to the back to untighten the straps since they were stiff. He went to the back for 30 minutes and finally came back and said he thought those may have been used and was trying to clean them up but couldn't get them clean enough but found a pair of new ones I could have.. so they were going to try to pawn off a used returned pair of Chacos although I paid full price but luckily he couldn't clean them up enough. I am glad he came clean but this was shady to say least and concerning that he would even consider doing this. I would not recommend shopping there.
7 years ago (27-07-2017)

Gideon was incredibly easy to work with and helped me get exactly what I needed/wanted without being pushy or excessive.
7 years ago (28-09-2017)

The absolute worst experience in a shoe store I've ever had. The guy working there was so pushy he pushed just right out of the store. The sad thing is my husband was really interested in a few pairs of shoes. Hubby was trying to quietly and politely tell the man that he was being too pushy. Then the salesman got upset and called my husband rude because he was being direct. I will never, ever shop there again.
8 years ago (21-04-2017)

Selection is fine and prices are fair, but due to the way employees are treated, I try to shop elsewhere.
8 years ago (24-10-2016)