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Reviews, get directions and information for Toyota Magog

Toyota Magog
Address: 2500 Rue Sherbrooke, Magog, QC J1X 4E8, Canada
Phone: (819) 843-9883
State: Québec
County: Memphrémagog
City: Magog
Zip Code: J1X 4E8


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed


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Reviews
I had an excellent experience at Toyota Magog from start to finish. From the moment I walked in, I was treated with respect, honesty, and absolutely no pressure — which is rare these days.nMy salesperson, Alain Tardif, truly went above and beyond. He was knowledgeable, patient, and took the time to understand exactly what I was looking for instead of trying to push me into something that didn’t fit my needs. Every question I had was answered clearly, and I never once felt rushed or pressured.nThe entire process was smooth and transparent — and the car was delivered quickly and before the expected date. What really stood out was Alain’s professionalism and genuine care. It felt like he actually wanted me to leave happy and confident with my purchase, not just make a sale.nIf you’re looking for a dealership you can trust and a salesperson who is honest, attentive, and truly customer-focused, I highly recommend Toyota Magog and Alain Tardif. I would absolutely return in the future and will be recommending them to friends and family.nThank you for making this such a positive and stress-free experience!
Amazing Service! Got a new car even faster than timeframe foreseen. Thanks to Alain Tardif for helping me get my new car. He was always available for questions and made sure I would always got the newest updates! 100% recommend!
Fantastic experience working with Jeremy in Sales. He was so patient working with us through the purchase process. Thank you for being honest.
A fantastic experience. My wife recently bought a car here and the service was excellent. From Rejean in sales, Kim in financing and Guillaume at delivery, it was a smooth and positive experience. Good cars, bilingual service and clear rates and options. A nice change from other dealers. I would highly recommend Toyota Magog as an option if you need a car/truck.
Jean Charles is the only reason that we are providing this service department two stars- one for Jean Charles and one for fixing our problem. We are from the States and were traveling through when we noticed a nail in our tire. When we first arrived at this location, we went to the Service desk, were asked if we had an appointment when we spoke to an older lady, we said no and explained our situation, and then she said to stand to the side, so we did. No other instruction. Then after some time, another individual said to speak to one of the service agents at the end, a guy, and when we went to him, he said to stand to the side and he can’t help because he is with a client right now, even though we were told to go to him. We stepped to the side again. Jean Charles may have witnessed our experience so far, because he came up to us, found out our issue, and helped us by fitting us in right away. He returned our vehicle, fixed, within the time promised, and was so pleasant, so courteous, so warm, and so receptive. He’s the only reason we decided to stay, as we were about to leave to go to another service dealership down the street. Read another review from a person 11 months ago who experienced the same stand-offish behavior from the service department, and so this clearly is a pattern for treating people from out of the area. It’s a shame and a disappointment to be treated like this at a Toyota establishment. The only saving grace for your department is Jean Charles and his pleasant customer service and the tech who fixed our tire.
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