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Magog Concept Chrysler

  1. Magog
  2. Omerville Car Dealer

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Magog Concept Chrysler

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MAGOG CONCEPT CHRYSLER INC.

Address: 3025 Rue Sherbrooke, Magog, QC J1X 4G6, Canada
Phone: (819) 843-3380
State: Québec
County: Memphrémagog
City: Magog
Zip Code: J1X 4G6


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Service staff were exceptional ! From a 9 hour road trip to a late night break down, tow truck dropping at Concept at 10pm , next morning Kevin called..transmission lines burst, parts would need to be ordered just to fix the hoses , just to see if the transmission was fried ! It took a few days for the parts to come from Toronto. I stressed for a week if transmission was gone ‍, but I was lucky and staff were so helpful, kind and got it back on the road in a week.
**Do NOT trust this dealer!**nnHere’s my experience: We agreed I would visit to see a 2023 car. I took a day off and traveled a long way from Montreal. After test-driving it, I discovered the brakes were defective, and the discs needed replacement rusted/damaged.nnI requested the car’s inspection report, which confirmed the brakes needed repairs—but they hadn’t fixed them! My trip was planned days in advance!nnThe seller, Charle, then assured me the brakes would be repaired and called to confirm a return date to finalize the sale. Two days later, he told me he sold the car to someone else!nnThis was disrespectful and dishonest. When I questioned him on the phone, he became rude, aggressive, and hung up on me. Never dealing with this liar again!
Big Thanks to Maxine F. and Miss Chantal, 9.5 hours drive is worth it. Got the fully loaded truck that I’ve dreamed…. Easy and quick when arrived all the paper works are ready after signing them all truck is been waiting. Only issue is the U-Connect got the October 27,2023 and uconnect expires in 4 days . But easy fix called U-Connect and resolve the problem.nnI totally recommend this dealership.
Do not return phone calls. tell you one thing and then do not do it. Both in sales and service. They can’t answer what was done on the vehicle. Say that they did road test and never did. Been a customer for 2 years and have never seen such poor service. Was looking at trading in my truck and sales never called back after talking to a salesperson about a trade in asking for trade in value on my truck. I had to go back to see salesperson a week later!!
Dealt with Maxime and despite little hick-ups, very satisfied with my 2023 Ram Rebel
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