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Tours Chanteclerc

  1. Montréal
  2. Montreal-Est Travel Agency

Reviews, get directions and information for Tours Chanteclerc

Tours Chanteclerc
"Que ce soit en Amérique du Nord, Amérique du Sud, Europe, Asie, Afrique ou Pacifique Sud, Tours Chanteclerc vous offre «la qualité à tous prix». Depuis 50 ans, notre équipe d’experts vous organise des voyages francophones à travers le monde."
Address: 152 Rue Notre-Dame Est, Montréal, QC H2Y 1C2, Canada
Phone: (514) 398-9535
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Montréal
Zip Code: H2Y 1C2


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
We would like to thank 2 ladies at CAA Pointe-Claire very much for arranging our trip to China after Sinorama had financial problems. Our trip was passed on to Tour Chanteclerc who arranged everything with CAA Pointe-Claire, Montreal, Quebec. Our tour took place from September 8 till 23, 2018. Everything that we signed up for was excellent including the extra optional tours with .the original Sinorama package on the Gold 8 but we were later given the Gold 7 boat. On the boat, we were able to purchase another 3 optional tours that were also very good. All our meals during our trip were excellent either on the Gold 7 or on land. The one thing that really made our trip a memorable one is our tour guide Nicholas who spoke English very well and was quite cultured. Our group of 14 worked very well with Nicholas, everyone was always on time for the excursions and nobody ever got lost. The three negative aspects of our trip: 1 The dirty room on the Gold 7 boat that everyone had including ourselves. They offered to give us another room which would downgrade the bigger room we originally paid but it was just as disgustingly dirty. Example, dirty carpets they never shampoo and never a vacuum to be seen or heard. There was mould in the bathtub with very dirty yellowed shower curtains that are never washed, dirt under the sink at the base of the wall, dust all over our lamps and at the base of the lamps just below the light switches, rust on the ceiling speakers with dirty walls. Apart from this, our first impression was WOW, room big and spacious with a small balcony. Amazing service by waiters, although the tips were included we always tipped when it was deserved! We also had no idea that 99% of the people everywhere including airline staff, hotel staff, restaurants, on the Gold 7 or anywhere else do NOT speak English or French. Everyone in the group of 14 complained about the hygiene of the rooms. One room that was booked in the Imperial Suites was also growing mushrooms at the base of the big patio window just under the curtains. All this was reported to Nicholas tour guide and it was reported to the “boat administration” who also followed us to our room to look. They did offer to cleanup our room, but we refused, we told them this should have all been cleaned up before passengers arrive and take over the room. You can't clean rust and mould on the spot. 2 Before getting to Beijing airport, our tour guide Nicholas advised us to keep our “cell phone battery pack” on us and NOT in our checked-in luggage. However, at the Beijing airport for Xi'an to take our flight, Security pulled me over to confiscate my power bank because the power strength of the battery was not visible. I kept insisting with them that the power bank is very small and would not exceed the limit because it can only power my cell phone one time. We had them call our tour guide Nicholas to come see us at security only to find out that he was also being pulled over for his power bank because the strength is not visible. When they opened the stitching of my power bank it is attached to my purse they were still not able to see anything written so they said I would not be able to pass. I then pulled it apart to show them ,but doing so, my power bank broke. After, they saw that the strength was visible at 2500MAH they said “OK you can keep it and pass”. It is now too late because it is broken : : : 3 There is NO social media available in China. Example: NO Google and NO Facebook. Just to let you know that when we left Montreal 8th September 2018 my little purse that holds my power bank was in my luggage and made it all the way to Beijing with no issues. Again, thanking you both our trip was amazing ! Show less
SO SAD...The anger and rudeness shown by the director, Mr. St.Pierre, shown to me when I respectfully asked him for a small favour for which I would have generously compensated him for was quite unbelievable....not only did he cut me off in the middle of my "presentation", he also threw me out, AND followed me down to the street to make sure I left! If this is how the Director General behaves, I can only imagine how his staff deals with their customers...SO SAD for Mr. St Pierre and anyone that has to deal with him!!!!!
Translated by Google The Magdalen Islands are very beautiful...you still have to find the time to see them at their fair value. Regarding the organized trip as such, 50 people on the bus is way too crowded. I am aware that the pandemic has hurt the tourism industry and it needs to make up for lost time, but a group of 25 people would have been much nicer and probably more time at the sights. In the bus, no service shelf, the middle passage and the space between the rows of benches are much too narrow for the distance to be covered. Really not comfortable. On the plus side, the hotel was fine, great view of the sea. The choice of restaurants was worth it. A big crush for the guides who worked very hard. In short, it was my first organized trip and probably the last unfortunately. Original Les îles de la Madeleine sont très belles...encore faut-il avoir trouvé le temps de les voir à leur juste valeur. Concernant le voyage organisé en temps que tel, 50 personnes dans l'autobus c'est beaucoup trop de monde. Je suis conscient que la pandémie a fait mal à l'industrie touristique et elle doit rattraper le temps perdu,mais un groupe de 25 personnes aurait été beaucoup plus agréable et probablement que l'on aurait eu plus de temps sur les sites à visiter. Dans l'autobus, aucune tablette de service, le passage du milieu et l'espace entre les rangées de banc sont beaucoup trop étroit pour la distance à parcourir. Vraiment pas confortable. Dans les points positifs, l'hôtel était bien, très belle vue sur la mer. Le choix des restaurants valait le coup. Un gros coup de coeur pour les guides qui ont travaillé très fort. Bref, ce fut mon premier voyage organisé et probablement le dernier malheureusement.
Translated by Google Bad experience with this tour operator. We did the England, Ireland and Scotland tour, July 10, 2022 to July 25, 2022. This trip was the most unpleasant I have done in my life. A guide who had no experience of this kind of circuit, unable to inform us adequately. A circuit in French she read us documents in English. We had a medical emergency .... unable to help us??? She wasn't even there for the farewell dinner and we had to make do with the hotel ourselves. And what about the unsanitary hotels that we had. And 80% chicken and fish meals. And many more!!!!! Tours Chanteclerc never again. Me and my wife were really disappointed. Original Mauvaise expérience avec ce voyagiste. Nous avons fait le circuit Angleterre, Irlande et Écosse, du 10 juillet 2022 au 25 juillet 2022. Ce voyage a été le plus désagréable que j'ai fait dans dans ma vie. Une guide qui n'avais aucune expérience de ce genre de circuit, incapable de nous informer adéquatement. Un circuit en français elle nous lisait des documents en anglais. Nous avons eu une urgence médical ....incapable de nous aider??? Elle n'a même pas été sur place pour le souper d'aurevoir et nous avons du nous débrouiller nous même avec l'hôtel. Et que dire des hôtels insalubres que nous avons eu. Et les repas 80%poulet et Poisson. Et j'en passe!!!!! Tours Chanteclerc plus jamais. Moi et ma conjointe ont est vraiment déçu.
Translated by Google So far I am not satisfied with my trip to Ireland. Schedules are not respected, no organization and the guide is always looking in her notes. Not enough free time in interesting cities. First and last organized trip for me! Original Jusqu'à présent je ne suis pas satisfaite de mon voyage en Irlande. Les horaires ne sont pas respectées, pas d'organisation et la guide de cherche tjrs dans ses notes. Pas assez de temps libre dans les villes intéressant. Premier et dernier voyage organisé pour moi!
Translated by Google Beauties of Italy from September 23 to October 7, 2019 We were a group of 24 people. Unfortunately two people had an accident. Three people had to return to Quebec. Our guide Pietro was a good guide, but not too talkative. There are times when we would have liked to have had more information. The choice of Hotels was perfect with good service. Favorite for Capri, the villa San Michele in Anacapri. The Amalfi Coast not to be missed. The village of San Marino was another favourite. We less appreciated the traffic of Naples, my God what is this traffic? The visit to Venice, nothing to say, it's magical to see absolutely. We did the not-to-be-missed gondola ride. In short, a very nice trip! Thank you Tours Chanteclerc and see you next time. Grand tour of Greece from May 20 to June 5, 2018. We had a great trip with Tours Chanteclerc. Our guide Eugénia was a very good guide for this tour. The schedule and visits were undoubtedly very well planned. The comfort of the coach from the company L'Océane was greatly appreciated, as was its driver. We were a group of 40 people and everything went smoothly. Lots of fun and good time at the farewell dinner. Thank you Tours Chanteclerc and see you next time. Original Beautés d'Italie du 23 septembre au 7 octobre 2019 Nous étions un groupe de 24 personnes. Malheureusement deux personnes ont eu un accident. Trois personnes ont dû retourner au Québec. Notre guide Pietro était un bon accompagnateur, mais pas trop bavard. Il y a des fois ou nous aurions aimé avoir plus d'informations. Le choix des Hôtels ont été parfaits avec du bon service. Coup de coeur pour Capri , la villa San Michele à Anacapri. La Côte Amalfitaine à ne surtout pas manquer. Le village de San Marino fût un autre coup de coeur. Nous avons moins apprécié la circulation de Naples, mon Dieu c'est quoi ce trafic? La visite de Venise, rien à dire c'est magique à voir absolument. Nous avons fait le tour en gondole à ne pas manquer. Bref très beau voyage! Merci Tours Chanteclerc et à la prochaine. Grand tour de Grèce du 20 mai au 5 juin 2018. Nous avons fait un superbe voyage avec Tours Chanteclerc. Notre guide Eugénia était une très bonne accompagnatrice pour ce tour. L'horaire et les visites étaient sans aucun doute très bien planifié. Le confort de l'autocar de la compagnie L'Océane fut très apprécié ainsi que son chauffeur. Nous étions un groupe de 40 personnes et tout s'est bien déroulé. Beaucoup de plaisir et de bon moment au dîner d'adieu. Merci Tours Chanteclerc et à la prochaine.
Translated by Google Nice experience to travel, very well supervised. To recommend, We have been to Torremolinos Original Belle expérience se voyage ,très bien encadrés.A recommander,Nous avons été à Torremolinos
Translated by Google We have been doing business with TC for years and have never been disappointed. Of course, there may have been some inconveniences beyond their control, but there was a quick reaction on their part. Same as in our case we just had compensation. We were pleasantly surprised and surprised by such a good gesture. We are returning with TC in September 2020, reservation in support Bravo Original Nous faisons affaires avec TC depuis des années et n'avons jamais été déçu. Bien entendu il a pu survenir certains inconvénients hors de leur contrôle mais il y eu réaction rapide de leur part. Même que dans notre cas nous venons d'avoir compensation. Nousavons été agréablement surpris et étonnés d'un tel bon geste. Nous retournons avec TC en septembre 2020 , réservation à l'appui Bravo
Translated by Google he does not respect their obligation he canceled our trip to Vancouver, organized trip because he could not respect the health instructions but he refuses to refund us the deposit it is they who canceled the trip not us they gave us a travel credit but I want my money, money does not grow on trees I do not recommend Tours Chanteclerc lack of respect, not there for its customers, refusal to respect its part of the dishonest contract in bad faith Original il ne respecte pas leur obligation il ont annulé notre voyage à Vancouver ,voyage organisé parce que il ne pouvais pas respecter les consigne sanitaire mais il refuse de nous remboursé le dépôt c'est eux qui ont annulé le voyage pas nous il nous ont donner un crédit voyage mais je veux mon argent ,l'argent pousse pas dans les arbres je ne vous recommande pas Tours Chanteclerc manque de respect ,pas là pour ses clients ,refus de respecter sa part du contrat malhonnête de mauvaise foi
Translated by Google Great product offering. French-speaking guided tours, stays with representation in French, dream destinations. Original Super belle offre de produits. Circuits à guidage francophone, séjours avec représentation en français, des destinations à faire rêver.
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