Topper's Pizza Espanola

You can't get your money back because they leave young workers without supervision. That was the lame excuse anyway. The cashier told my husband to call the 3107171 to get money back so he did. That should of been it right? Nope Jim the franchise owner calls me the next day and basically tells me I am lying. That there was always a supervisor. Fights for 20 minutes with me about it. Calls my husband the next day because toppers corporate gave him his number and says it was a misunderstanding. Should be making random ministry of labour calls to have surprise visits. Your the liar Jim Not me
7 years ago (13-10-2017)

I had a terrible takeout experience at Topper's Pizza. We ordered a pizza, paid, and it was expected to be completed and ready to be taken in 10-15 minutes. They took longer than expected and we waited 30 minutes for the order to be given to us. They did not have our order done in the 30 minutes and if we wanted the pizza, we would have waited another 30 minutes. We asked for a refund but they were unable to give us a refund. We waited 1 hour for the pizza and it was finally given to us. There was nothing added to the order to compensate for the added length of the order. This was the worst costumer service I've ever received and I don't plan on going back to Toppers Pizza in the near future.
7 years ago (07-10-2017)

Half the time, there's an issue with my order; half pep cheese and bacon, half all dressed, comes out 3/4 all dressed..... wings with sauce on the side either comes with no sauce or sauce on them. Walk in slice aren't actually warm when they're given to you.... etc. When they get it right, it is good.
7 years ago (15-09-2017)

The Espanola location is good, had issues and got them resolved.,.. things need get resolved on the call center end so that orders are taken right.
7 years ago (17-11-2017)

Love the pizza frustrated that the order hasnt been correct twice now. Ordered deluxe with tomatoes and olives. Got the pizza with the addition but no green peppers or muschrooms on the pizza. Guess I have to inspect the pizza before leaving. Or I need to go in and order. Maybe the problem is with the central ordering.
7 years ago (22-10-2017)