Togus VA Medical Center

Just had back surgery by the best surgical team I could pray for. Was given all the information of how ,what and when. The procedure was done expertly and I walked out of the hospital 2 hours later. Iam know home feeling so much better. Thank you all in the spine and back surgery dept the most professional people I've had the pleasure to meet! I salute you all. Art kreidler
7 years ago (07-12-2017)

I sent this email to SENATOR COLLINS, KING and our Govenor...let me share it with you...my initial email was sent to my Navy Shipmates letting them know that our VA HOSPITALS were alive and well...thank you/ Since my retirement from our Navy in 1983, I have had a steady hearing loss in my right ear, gradually, the hearing in my left ear diminished to the point that I had to have a hearing test at our local VA Hospital in Augusta, ME.. First, let me detail the wonderful experience that I had with the VA...In 1983, I had my retirement physical at the VA Hospital and have not returned until this week...The speed and efficiency of the VA registration process amazed me from the initial over the phone registration which took less than 15 minutes, to the setup of a hearing test the following week. During the test visit yesterday, I had time to walk the hospital halls, the cleanliness and management of the spaces was flawless, the Staff personnel was outgoing and friendly...but most important, their willingness to render service to us Vets was greatly appreciated. Many of the patients were elderly, had seen better days, fought other wars...but most still wore their service ball caps, the Army, Navy, Air Force, Marine and Coast Guard were all represented. I felt really at home when greeted at the entrance door with a sincere, welcoming smile from the Information Receptionist ... And a Thank You for my service. Now, for the other side of my visit...seems that I will have two hearing aids on 21 December...I have lost 60% hearing in both ears...I guess that is what my lovely Barbara has been screaming at me for the past 20 years. I knew that I was slowly losing my hearing, but in the past year it has become a real issue. So, the VA will fit me out with two state of the art hearing aids, rechargeable batteries and Bluetooth compatible with iPhone and other devices. But the real message to you all is the VA at least at Togas is not the horror stories heard on TV ... I felt the staff really cared, were honored to serve us Vets, I will return when in need again. Best Regards Bear and Barbara Ann They do not have me yet...but we did get a Christmas card from our preplanned Funeral Director with a holiday greeting saying "We will be seeing you!"
7 years ago (02-12-2017)

The ER staff are wonderful they treat my boyfriend Reggie Tilley and I wonderful. When Reggie fell today and got hurt. They were right there in less then 5 minutes. I like to thank them all for the wonderful care they gave Reggie.
7 years ago (29-08-2017)

I have had very good care and find providers are VERY responsive. I was diagnosed with cancer recently. I have only received rapid response from ALL people involved to include Choice program. It was an almost seemless process to get treatment.
8 years ago (25-04-2017)

They get a 3 for numerous reasons. One being the.care offered is subpar at best. I have a problem.dealing with people who.have little to no.military experience or.haven't served themselfs taking.care of myself.and.other vets. We should have A PLUSCARE 100% of.the time.and nothing less than 100% effort.from all care providers. Its clear that lots of.those workers there are their for themselfs there paycheck.and.not the.veteran. After all we fought for your.freedom to we should be treated with the utmost respect and.not looked down upon. I.ve.been.there twice the inside and outside looks good but the people could.be better. They can offer a bigger broader scope of.treatments care providers and.options. Faster service and shorter wait times!! I understand.health cares not fastfood again you can do alot better.You expect.the member to.be.early and.on.time is it.to.hard.to ask that you the.provider do the same. They have to.many problems and.not enough solutions. Please fix it.p.s. I have written President Trump and Senators Collins.and King regarding.these issues. The doctor I had retired its been.over a month and still have no.care. so I guess I'll.have to get.civilian care since you guys dropped.the ball. VA not.better care then.civiliancare. Hopefully someone.who.make descions looks.at this.and.does something someone.with common.sense!!!!!! Hopefully.this won't happen to me Again.or.others. Its a shame!!!!!!!!
8 years ago (10-04-2017)