Tim Hortons

Everything was good its just the guy is not wearing a hair net and prepare the food without gloves.

My friend went in here today and got us each a jelly filled doughnut and when we left we found out they were filled with custard instead of jelly. So she went back in and asked for jelly filled and the man who served her laughed in her face and kept saying the custard was jelly and mocking her right in her face laughing and just kept repeating that’s how we say jelly here and being extremely rude and unprofessional. When another employee a woman saw what was going on she stepped in and fixed the situation but no one disciplined the other worker they let him keep mocking my friend while they were getting her order right. 1/10 experience go to a different Tim’s! One of the customers said to us on the way out that the worker who mocked us is always like that and they never do anything about it!

Most of the orders are wrong and they know we will come back cause there isn’t a local coffee shop around. Sucks they aren’t willing to take an order correctly and keep missing the mark. Took them 20 min to make a simple order of 2 meals and two drinks with no straws for my iced cappsnnMake us move away from the drive thru and don’t really need too as no car in the backnnTried to give feedback about a missed order and still requested to check back with the store

just came home for the Tim Hortons on Labrosse Maloney and one of the girls there was about to charge me 10.99$ for a large ice Capp with chocolate milk .when the full price is 6.99$ total + she said they no longer sell medium ice coffeenWorst Tim's in the region by far .

Always a problem here. They run out of items, say the machine is broken, lose mobile orders, they put a blockade in the drive-thru... they close early.nnWe go out of our way to go to Mtée Paiement or La Varendryre, unfortunately because this is located in the plaza Gatineau where we do a lot of shopping...but just terrible experiences at this Tim's!