Tim Hortons

‏The food quality was very disappointing. The vegetables were not fresh, and the portions were extremely small. Despite the restaurant being almost empty, the staff still made mistakes with our order multiple times. We paid for the meal but couldn’t eat it and ended up throwing it away.

5 stars all the way coz the sweetest gentleman who served us was kind enough to be thorough with our order, and just really nice. Made our day with someone being so kind.

I visited your restaurant today, and unfortunately, I did not have a good experience. The food served was not only of poor quality, but it also seemed stale, as if it had been prepared a long time ago. The taste was quite off, giving the impression that the food was not fresh. I had expected to receive fresh and high-quality meals at your restaurant, but sadly, this was a disappointing experience.nnI hope this issue will be addressed, so we can see an improvement in the food quality in the future.

It seems the staff needs more training to improve service quality.

Ordered and paid through mobile, but most of the items were not available. They even did not replace the unavailable items with similar ones properly or process proper refunds. Paid for five donuts but later realized I got three. The staffs should be more informed about how to handle these kinds of situations. Worst experience ever.