Tim Hortons

Clean and usually nice. Bad habit if forgetting things like bacon ect on orders ..often mess up orders..so I just remind them when I get food (did you remember the bacon??) Usually its because they are busy..(agree some staff can be unfriendly at times) but overall, compared to others, its a pretty good location. Great managers and overall, happy location.
7 years ago (30-12-2017)

After waiting in store 10 minutes in line, only 1 person in front of me! Cashier having full on conversation with co workers not acknowledging the line up. I left and went threw drive threw. Ordered a turkey bacon club toasted on white with no tomato and add cheddar cheese and mayo. Waited another 10 minutes in drive threw. Received my order, pulled out of parking lot to race to work to realize my turkey bacon club did not have bacon on it! Took my sandwich back into store and asked to have bacon put on it. Was then given a sandwich not toasted! With no cheese or mayo and tomato on it! All I wanted was bacon added to the sandwich I already had! Not a fresh sandwich on which was not what I ordered! I was then told I was being rude by the girl working! After now spending 30 minutes trying to get a sandwich for lunch before I started work, I ended up leaving with no sandwich and late for work! Not impressed! Your telling me u are going to be paying your employees $15 a hour and they can't even make a sandwich!? And I am the one who is rude!? I'm sure if u waited 30 minutes for a sandwich , than leaving with nothing you would be ticked too! Poor customer service!
7 years ago (22-09-2017)

They are good but at 6pm, or the weekends, sometimes some of staff at the drive thru are not friendly and correct with their orders.
7 years ago (08-12-2017)

Usually love Tim Hortons, but this visit I asked for extra garlic mayo on my sandwich. When I got home, there was absolutely no garlic mayo on it. This is the 2nd time I have had a problem with a take out order. Staff at the dinner hour don't listen, as they are too busy talking to each other about what they are going to do when they get off work. I had to repeat my order 3 times & it was still wrong!! Next time, I will open my order to verify it is right before I leave the restaurant.
7 years ago (24-09-2017)

Chicken bacon wrap is a good treat to fill the void when needed.
7 years ago (03-01-2018)