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Reviews, get directions and information for Tim Hortons

Tim Hortons
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address: 1361 Harmony Rd N, Oshawa, ON L1K 0Z6, Canada
Phone: (905) 436-2348
State: Ontario
County: Regional Municipality of Durham
City: Oshawa
Zip Code: L1K 0Z6


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I am writing to express my deep disappointment with a recent experience at this drive-thru location. A few days ago, I ordered a coffee with two creams. Upon taking my first sip, I felt a bizarre, crawling sensation. When I opened the lid to check, I was horrified to find a long hair stuck to it.nnWhen I returned to the location to address this issue, I was met with rudeness and unapologetic behavior from the staff. This incident not only spoiled my coffee experience but also tarnished the reputation of Tim Hortons, a brand that I have always associated with Canadian values of hospitality and hygiene.nnIt is disheartening to see the standards of such a beloved Canadian institution decline due to employees who lack proper training and understanding of the brand's core values. Many of these workers, who appear to be international students, seem to lack the commitment to uphold the standards that Tim Hortons is known for. While I understand the importance of providing employment opportunities, it is crucial that all employees, regardless of their background, receive comprehensive training in Canadian standards, values and hospitality.nnThis particular location used to be our favorite coffee stop, a place where we could count on a pleasant experience. Unfortunately, it has been ruined by the reckless behavior of the current staff. I urge you to consider the long-term reputation of this amazing Canadian brand over short-term cost savings. Ensuring that your employees are well-trained and aligned with the company's values is essential for maintaining customer trust and loyalty.
Friendly staff. Excellent food and beverage as always. It's cozy and comfortable environment. I love coming here to finish my work and meet friends. I have been to multiple tim Hortons outlets but this by far is my favorite. I also met my now husband for first time here which makes it even more special.
I’m very disappointed with the experience I had this morning. I ordered a BELT at this location. When I left the drive thru, I realized my BELT had no egg on it. I went back through the drive thru to get what I assumed would be a properly made BELT, but instead the manager insisted on just giving me a piece of egg. I told them that they should be making a new sandwich. Which they then agreed to do. More disappointing than this interaction was seeing and hearing how the “manager” spoke to her staff yelling at them, screaming HURRY UP. I will not be returning to this location.
0 star service and very arrogant behavior of the staff serving at the drive through . I'm astonished that after making a mistake in my order, causing me the inconvenience of coming back and get what I actually wanted, the staff who calls himself Arun no last name, had the audacity to argue with me when the mistake was clearly made by them. Please hire better staff, this is putting a shame on Tim Hortons the place we grew up buying our food from . Very rude and arrogant staff who are not even willing to share their right name. Absolutely ridiculous, will never visit this location and will share this with my friends and family.
The staff working on Aug 16th 9:33PM drive through lack such basic customer service. When i pulled up to the window the employee put out the payment machine in front without any greetings. Then handed my items without saying anything at all.nWhat happened to the great customer service tim hortons used to have and that us Canadians used to be so proud of.nTRAIN these people to have basic customer service skills for Gods sake.
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Directions to Tim Hortons with public transportation


Harmony Terminal Southbound @ Taunton 40 meters
423
Harmony Northbound @ Taunton (North Side Stop) 110 meters
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Harmony Northbound @ Taunton (South side stop) 150 meters
423
916
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Harmony Southbound @ Taunton 180 meters
423
916
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Harmony Terminal 200 meters
410
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423
920
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