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The Chautauqua Center Dental Clinic

  1. Chautauqua County
  2. Chautauqua County Dentist

Reviews, get directions and information for The Chautauqua Center Dental Clinic

"We are a federally qualified health center that specializes in family medicine, women's health, dental care, pharmacy, behavioral health and substance abuse services. Taking care of your health is easy with our insurance enrollment specialists, sliding fee scale and discount prescriptions. Same day appointments are available! Bilingual staff are on hand to assist every step of the way."
Address: 314 Central Ave, Dunkirk, NY 14048, USA
Phone: (716) 363-6050
State: New York
County: Chautauqua County
Zip Code: 14048


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Reviews
I have been seeing medical doctors and Zach, the chiropractor. Communication in the office among staff is very poor, they have regularly canceled and rescheduled appointments, and communication/follow up with referrals to outside doctors is quite poor. Chiropractor: I was seen by Dr Zack for an emergency need a year ago, which he willingly did, but then I tried setting up new patient appointments and all three times these were canceled by him and rescheduled for 2-3 months out. One year later, I am again waiting for him to reschedule a new patient appointment. I cannot recommend a chiropractor who does not keep his word/commitments. Medical staff: I was scheduled for one procedure by my doctor at UPMC, Jamestown. The hospital never received my paperwork and was not expecting me. I had been fasting for this procedure and had cleared my schedule. I have had a hard time scheduling appointments with my doctor. Promised call backs never happened until the 3rd/4th times. Information was not passed along properly in messages. Appointments were canceled by the medical staff sometimes 2-3 times and usually several months out. Again, I cannot recommend a medical team who does not keep their word. If we as clients are expected to keep our appointments, the medical teams should also be expected to keep their appointments.
I have gone to Chautauqua center now twice and both times they have lost or mishandled my test results. Recently, the physician I saw said that my results would likely be in Friday so I called that day and they were not in. I called every day after that only for them to tell me I had to come in for another test 7 days later because they were mishandled. The previous encounter I had to come in again and give a sample because someone misplaced it or mishandled it and they overcharged me. By a lot! The staff is respectful and polite but I would not recommend.
I have had a good experience at Chautauqua Center. Everyone has been polite, professional and seems to care about patients. I love Dr. Kidder. I'm 76 years old and she is one of the best doctors I've ever had. The pharmacy is really good too.
My new Dr is so nice and really cares about my health .I recently changed my review simply because my last Appt on 4/11/22 didn't go very well. When I checked in they never took me straight back into an exam room like the instruction say in the system due to my severe Anxiety, and the protocol that was put in place my my Dr. and Then when they finally called me back the Nurse was snobby and had an attitude! They need to do their job and follow simply instructions.
Behavior health is top notch. Always professional. Never had a problem in the nine years that I have been with them. Dr. Shear in dental was a kind hearted gem. But medical -- I've been trying to find a doctor that takes .Medicare and Medicaid,, but hurt my shoulder and had to go in for that. What they did to me was not only mean and unprofessional. It turned into an ordeal.. Passive aggressive behavior and power strugging with patients when they are in pain and need help is unbelievable, and frankly, what they did to me was manipulative and perhaps illegal. I'm a senior: I am low income, and it felt like I had no rights. It was also dangerous because I needed medical help, which they initially denied me in a highly manipulative manner. I eventually after days of pain and lack of sleep got to see a doctor, but pain and diagnosis were not resolved and there was no scheduled follow up. Having people go to the emergency room when an issue can be handled on an outpatient basis is not only expensive for the medical system, but it takes the attention of the much needed ER staff away from critical emergency patient care. I will continue with their excellent behavioral health care services. How can a public medical facility get a grant for a huge facility and then treat indigent people this way? And I happen to have a voice and can in some degree advocate for myself. What is happening to other low income patients who aren't able to speak up for themselves.
I don't usually leave reviews, but I wanted to let others know about the experience I had. First off, I hate dentists especially because I have sensitive teeth. When I first scheduled my dental appointment, I wasn't impressed. I had to wait like 2 months and I couldn't get in the Jamestown office. I had to go to Dunkirk. When I went to my first appointment, everyone from the gals at the front desk to the dental assistant and Dr Jung Hong were great! The all took great care of me. I still have a bit of dental work ahead of me and I'm not thrilled about driving an hour to do it, but it's worth it for the care I've received the last two appointments,
All in one place. It's the best I've been to. Best doctors office ever.
It's hard to get in touch with anyone and they have been rescheduling the same appt for my husband since beginning of september it's january this is now the 6th appt and this one was canceled.. I understand there's been A LOT of hurdles and uncontrollable circumstances these last couple of years. But when you have dental work like a broken tooth that's causing pain etc its a bit ridiculous to keep getting rescheduled for 4 months this was supposed to be an urgent situation and it's been frustrating to say the least. I have understanding for a lot of situations but this is just wrong, do better. Please.
I've had great experiences with the doctors, not so much with the secretary however. Rosemary specifically is very rude. I've also had appointments booked for the wrong services, very Disappointed
WOW! If you love being treated like trash...give them a call! After explaining to the receptionist that I had been quite ill for days and was having a hard time breathing she rudely transferred me over to the nurses station. At that point the nurse asked me why I was transferred to her. Then without even an attempt to muffle the phone she began ranting about the receptionist and I as well. Returning to the phone she says "HOLD ON"! and transferred me to a phone line with a busy dial tone. That was only round one!
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