The Blind Doctor

I received courteous, professional and very reasonably priced repairs to our main kitchen blind. Who repairs and returns products overnight? These skilled folks do! Will definitely return for any future needed repairs!

I had to replace the cords on my blind and found the Blind Doctor, so glad I did! I dropped it off and within 36 hours it was repaired. I was super happy because it was during a heat wave ! Friendly staff & affordable prices. Better than paying for a new one!

I was very happy with the service that I received here. I asked for my blind repair to be rushed which at first they weren’t sure they would be able to do due to being short staffed. When I explained my situation and why I needed it rushed they went above and beyond to accommodate me and had it done within a few hours. One of the reps also spent time with me explaining why the blind broke and how we could avoid it happening again in the future. Highly recommend.

Moved into a house with blinds that didn’t stay up. Went thru another company first who did house calls. The guy told us it would be near $400 to repair the blinds on top of the $145 he charged just coming through our door. Took the motors out and put them in his bag to take with him. We asked for them back to which he threw them on the table. He made us feel very uneasy as he talked poorly about other clients. We said we would contact him. Couldn’t wait for the guy to leave, total crook. Called The Blind Dr. months later and they said bring the blinds in. Was charged $40 to have them assessed. Was told if they could be fixed, would be 7-10 days. 2 hours later we got the call they were ready. I called back thinking it was a mistake. Nope!! Fixed and only charged $40 to fix! UNBELIEVABLE FANTASTIC SERVICE

We have been using their services for years. Prices are great, service is fast. As a Resident Manager of a large complex. I can honestly say I have never been disappointed. Thank you!!!

The most unprofessional company you will find. Communication is poor and emails are incoherent and they don’t answer the phone. After a bunch of back and forth, I am told to bring the blinds in and after an hour of driving I am told they won’t fix this brand. If there was a specific brand that they can’t fix why wouldn’t that been communicated in the email exchange or posted somewhere on their website. Just poor. Be careful doing business with this company!!!!!! I am afraid you will get the run around.

Friendly staff and competitive prices. Was able to fix and replace a broken blind clutch on the spot and had the right parts on hand.

Dropped off our blinds to get the strings restrung as it was broken. Done in 2 days and less than what it Hunter Douglas was going to charge us to get it done. Very professional every time we've had work done for our blinds

I don't write reviews, but had a negative and scam-like experience with Blind Doctor so people are aware. Went in to get blinds cut and signed for a X price I am not explicitly stating how much here, but was few hundred dollars. After a while, got a response from Blind Doctor saying the blinds were finished, but some strings on the blinds were replaced without first notifying me and they increased the final payment by almost 50%. I checked the signed document for any mention of changing the final payment or whatever on their own accord without first asking the customer, but couldn't find anything. I went into the store to ask about this additional 50% increase payment and I believe the manager/supervisor came immediately and says to compromise with 25% increase in payment, not 50%. In the end, this situation was resolved with ~15% increase in payment. Now, I haven't been to too many places that work with blinds, but it would make sense to me if the company first informs the customer that they will be additional work that needs to done which would also mean additional costs. But for some reason, Blind Doctor chose to finish all my blinds first and then put in additional costs without first informing me. This felt like a big scam, especially when the additional costs was around 50% of the original payment and zero communication of the additional costs and if I were aware of the total cost, I would have reconsidered coming here to get my blinds cut.

We brought our blinds from Mars Blinds, at their recommendation here for repair; the string was torn. The Blind Doctor initially indicated it would take 8-14 days to repair. We called after 15 days didn’t hear anything and were told initially that they couldn’t find our blinds they initially thought they were lost!! eventually the blinds were found and repaired by almost the end of the third week. We went in for pick up to find that they replaced the grey string with white not great, aesthetically you would think they would try to match the other strings on the blind that were grey; so now one white and one grey string. All not the end of the world, but I feel you should expect more from a business better customer service, order tracking, and simply effort to make the finished product look good. I would look elsewhere for repair.

Directions to The Blind Doctor with public transportation

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