TD Canada Trust

They are great, very cooperative and helpful, but I get my account flagged and froze almost every other month which is annoying when you get your paycheck and you find out you can't pay your bills from your mobile banking and weren't planning on going out on check day only to pay bills and you call customer service and they say well you have to go into your local bank branch because we're unable to help. I really wish they had an option on mobile banking to verify the it's your activity and not suspicious activity.

My wife and I had an absolutely sensational experience with the TD lindsay team. Even when I booked the appointment Kyle was super friendly and knowledgeable...then when I came back for my appointment kyle remembered me ..it's nice to have a small town feel in a bank...then they set us up with Sam and she's was truly an absolutely amazing person making us feel like one of the family...I would highly recommend this bank...and I really want people to know about Sam to she was tremendous smart and funny and mad it feel like a breeze

Sam Hall helped do our application for our line of credit, she normally processes home equitys/LOCs etc, but so happy she took the time to sit down with us. Head office booked our appointment and just assumed we would have been fine using our home as collateral, but have others on title not willing to use the equity for a line of credit so we cannot do that. Instead of having to re book with someone else, she took the time to do our application and help speed along the process. Another woman, I believe her name was Deb… she took a while to get back with us about the approval and when things would get rolling… but it finally went through. I would recommend Sam Hall to anyone and everyone who is in need of financing!!

Unbelievably difficult time dealing with our mortgage with Diane.nGave us a rate then called us back to say they couldn't honour the rate she quoted us.nThen forced us to get overpriced mortgage insurance that we didn't need but implied that it was mandatory.nThen instead of billing my checking account for the insurance, billed it to a higher interest line of credit that basically wiped out any principal payments we made on the mortgage.nIf you want to get ripped off, this is the place for it.nFollow up: went through hours of time on the phone to get the insurance cancelled. Service rep promised to cancel the policy and refund the premium. We got a partial refund, and now we just got another bill for the insurance that was supposed to be cancelled.nI just can't with these people anymore...

This was a one star review because of the worst experience received in the bank.nnHowever the Manager Shannon quickly resolved this issue and got me the answers I needed.nnWould of been a 5 star because of her. Except the original experience was SOO bad it can only be 4