TD Canada Trust

Worst bank that I've ever done business with. Couldn't care less about the customer. Employees including Custer service manager don't know what they are doing. I had a small business account since 2012 from this branch that was inactive. I had a checking and a visa card that I paid 50$ annually for. I had over draft on the checking account and roughly a 6$ a month fee. I wasn't using these accounts but planned on starting to in the future. I paid the 50$ annual credit card fee and though I always kept money in checking for the monthly fee and figured that even if it went to negative I was fine because of the overdraft that I'd just pay interest on a couple dollars. I went into the bank today to top up the checking and learned that they had closed the account and sent it to collections over 29$ when I'm supposed to have a 500 overdraft. I got no notification that this was going to happen or had even happened. Not only did they close the account but they sent it to collections and interfered with my personal credit over 29$ that I didn't even know that was an issue. They had my phone number, email address, home address and everything. I don't hear a peep from them. They sent it to there collections in September and four months later I still hadn't be contacted. All the while damaging my credit. I was supposed to be getting monthly paper statement mailed to me as well but never received anything. I figured that it was because there was no activity on the account and that if there was then I'd receive one.
7 years ago (08-01-2018)

I am not sure about the whole banking experience here. But I met Rachel Rovazzi(I booked an online appointment), she was so helpful and quick. And also was very much informative.
7 years ago (03-02-2018)

Vivienne Timmins we very helpful when it cam time to renew our mortgage. She was very professional with following up on our needs and made several offers of different ways to save money. negotiating the interest rate was quick and painless with a very competitive rate. I would recommend her for anyone looking to get or renew a mortgage
8 years ago (20-05-2017)

I was dismayed about the lack of tellers and also the new way they photo deposit cheques . All I have is trouble with the A T M .so now I have to stand in a line up and wait for a teller and then they have problems with my cheques with that dam photo deposit machine . Let's go back to the old way no problem there
8 years ago (06-10-2016)