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Reviews, get directions and information for Taco Bell

"Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos."
Address: 164 Boulevard Gréber , Gatineau J8T 6K2, QC, CA
Phone: (819) 561-2663
State: QC
City: Gatineau
Zip Code: J8T 6K2


Opening Hours

Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 10:30-22:00


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Reviews
The meat was bad, pasty, old and nasty. The sour cream was grainy. This means it was not kept at the right temperature. The fries were like two hours old. And now my stomach feels bad and turns.
Absolutely appalled, for one the customer service is always lacking there. Very unprofessional behaviour from the staff in the back. Which I always just dismissed, however this time I see no gloves whatsoever and touching multiple things, cross contamination at it's finest. As soon as a saw her pulling out the bag of cheese ready to stick her hand in it I immediately went up and said cancel my order, screw that fast food or not, there is still proper food handling techniques. Jeez even Tim Hortons employees wear gloves at all times preparing food.
Unbelievable! This is my second time at this location and I will not be back. The first time, we were very rudely informed after standing at the counter for 15 minutes that they are not serving Taco Bell.. at 8pm on a Saturday. The second time, which what leads me to leave this review- is one of the worst fast food experiences I have had. - filthy filthy filthy interior, even the waiting line rails were sticky! - fountain drink station dirty, not stocked, and out of Pepsi staff was informed twice while we were there, no one came to change the drink syrup - staff did not seem familiar with the menu - 25 minute wait for 2 tacos, a wrap, 2 fries supreme and Cinnabon delights - no sugar on the Cinnabon delights, when we went back, they said they stopped adding the sugar because people don’t like it. - everything was absolutely covered in sour cream and very little meat. even someone who likes sour cream would have been disgusted! Fries supreme... more like sour cream surprise! The reviews for this location are not in any way exaggerated. I don’t think the owners are very invested in this location which is a shame because I love Taco Bell, but I would rather drive the extra distance to Ottawa for my fix. Overall, very poor management.
Wonderful, well made. Didn't hold back on ingredients like all the others in region. Free sour cream didn't charge for extra. Even the clients are nice. Man I didn't know paid what was missing on my bill and gave me coupon to get more than what I paid for.
Went here for a quick bite, which was far from what was expected. First off the staff could not even speak English, that had to pull someone from the back who could barely speak English as well. We got some burritos which were absolutely terrible, next to no meat at all just loads of cheese and a “side” of ground beef. The only reason I offer a 2 star rating is the KFC popcorn chicken we ordered was done fresh and the box was filled as it should be. The fountain drinks were warm, and no ice was working in the machine, and the ceiling was open due to visible leaks. Overall this is a dirty, slow, I maintained and understaffed restaurant which leads to an overall bad experience.
I go here often. Bad customer service, like always. We were wondering what would go wrong today, and lo and behold, their Interac machine does not work. Thats on top of all the other times that they didn't have some crucial ingredient for the food, or ustensils. Really bad management, but the food is good.
Terrible terrible terrible don't go. My hard taco was old and soft the lettuce was so warm and soft it must have been made then put to the side to simmer in its own steam, the tortilla chips that I ordered for a side where oily and bitter tasting and let's not mention the small portion, the cheese sauce was so clumpy it was like it had been sitting there all day. I will never set foot in that establishment for as long as I live. Consumer beware.
If only the employees would work instead of chatting, it would be better. The sauce didn't taste good at all. It was bland, no taste at all. The chicken was soggy and very greasy instead of being crispy.
The place is dirty, the food takes a long time to come out and the portions are plain wrong. Don't get me wrong, I enjoy Taco Bells or I wouldn't bother writing this review but this is not the place to go. Have some KFC instead as they can't mess up the amount of meat you get in your plate... it is a taco bells/kfc restaurant.
People can diss this place all they want, most of the haters are just stuck up, pretentious d-bags whos expectations are simply just too high. Who cares if their washrooms might be dirty.. it's not fine dining. Use the drive thru. I just had a chalupa and a fries supreme and it was darn tasty. The food was good. Keep it up guys.
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