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Taco Bell

  1. Mason City
  2. Mason City Fast Food
  3. Mason City Mexican

Reviews, get directions and information for Taco Bell

Taco Bell
"Find your nearby Taco Bell at 795 4th St SW in Mason City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered."
Address: 795 4th St SW , Mason City 50401, IA, US
Phone: +1 641-424-9403
State: IA
City: Mason City
Zip Code: 50401


Opening Hours

Monday: 09:00-23:00
Tuesday: 09:00-23:00
Wednesday: 09:00-23:00
Thursday: 09:00-00:00
Friday: 09:00-00:00
Saturday: 09:00-00:00
Sunday: 09:00-23:00

Update Info

related searches: Taco Bell mason city iowa, Taco Bell menu, Taco John's Mason City Iowa menu, Taco Bell Hours, Burger King, Taco John's Menu, McDonald's, Wendy's
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Reviews
Hands down the worst customer service experience you could ever have in your life. The complete lack of professionalism. It's just teenagers that get upset when one person comes in so they have to get off their phones. Average IQ here when I came was probably 60. There's a reason this place will go out of business soon.
Every single time we come here something is made wrong. Didn’t have the dorito taco shell on my cheesy Gordita crunch. They never mark the burritos so we didn’t know which one had extra sauce. They were supposed to have NO onions and they tasted like they had them on there. The chalupa shell was hard and seemed almost partially frozen or something because it was cold. Our other burrito didn’t have the avocado sauce. The worst part of the whole experience is ALWAYS the service here. The guy who works the window is rude!!! The receipt said his name is Dashawn and he is unfriendly, unpleasant, and seems like he really can’t stand dealing with people. He is one of the rudest people I have encountered in customer service. If he hates dealing with people that much he needs a non customer service job.
Bare bones store, no music or television or news. Always short staffed and could use some customer training and courtesy training. One more thing, in the food industry, you have to be incredibly consistent so you're guests know what to expect, p.s. a smile goes a long way, if your guests sense frustration and poor attitudes they are probably not going to trust who is preparing the food and are unlikely to return, it all starts with you the proprietor.
This location sucks. They’re rude, never get the orders correct, and it’s just bad. This location best replace everyone that is currently employed there before they force you to close due to ruining everyone’s experiences. This is EASILY the WORST Taco Bell I have ever “eaten” at.
Management - have you not learned from all of the horrible reviews posted on here alone that you need to do some major changes! Beginning with firing the entire staff at this location. Go to Taco Johns - don’t waste your time or money here, it’s not worth it!!
Just went through the drive thru. I was attempting to use the app for the first time, and was thinking the app was similar to McDonald's or Burger King in which they give you a promo code you give through the drive thru. I quickly realized I had to order everything online. As I was quickly trying to order which was taking a couple of minutes the drive thru lady very rudely told us that we "need to use the app before going through the drive thru as it defeats the purpose of being speedy in the drive thru". I apologized and told her this was the first time I was using the app. I completely understand where that worker was coming from, but the way she told us was completely out of line. She sounded sarcastic, and was very short with us. In addition to that, there was no others vehicles behind us. Very disappointed in their service. I myself have worked in the fast food service, and I would NEVER talk to anyone the way she talked to me. There's enough negativity in this world, why add to it? Needless to say I won't be going back to taco bell. On the bright side, taco John's service was fantastic! Very nice employees and the food is always delicious. I know where I'll be going from now on.
The only complaint I have is when I order burritos or tacos you never know which is which because they are not marked so either you have to open every one up or bite into something u don't want other than that it was great I know they are severely under staffed and both the store mgr. And asst. Store mgr. DJ and Will are the best! Friendly and always asking if they can get u something else. Thumbs up guys.
The cashier took our order & money. Didn't say thank you or anything about our order. Too busy talking to 4 young kids. The kids were not customers. He talked to them the whole time we were there. Dirty tables & floors also. Parking: Plenty of spots.
This is by far my favorite taco bell I've ever been to, and we travel for work so we've been all over the US! Speedy and friendly custome service with always fresh food! Love this location!
Extremely rude staff to every guest there, could not get waited on at the counter, was forced to use kiosk. Staff was argumentative to guests that came in behind me. Had I not already paid for food I would have canceled my order and went elsewhere. Never ever will I go to this location again.
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