Taco Bell - Schenectady

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"Find your nearby Taco Bell at 1417 Altamont Ave in Schenectady. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered."

Address: 420 Balltown Road , Schenectady 12304, NY, US

Phone: +1 518-346-8907

State: NY

City: Schenectady

Zip Code: 12304

Opening Hours

Monday: 07:00-01:00
Tuesday: 07:00-01:00
Wednesday: 07:00-01:00
Thursday: 07:00-01:00
Friday: 07:00-02:00
Saturday: 07:00-02:00
Sunday: 07:00-01:00

Update Info

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Reviews

I drive across town to go too this taco bell... why did I need a spoon and fork this time?! Ugh was very disappointed in my tacos. But this isn't the case 95% of time its great! Maybe next time. Ohhhh and the tables were mostly all dirty. Didn't seem busy at the time. Ahh and I'm sorry the young girl who took my order.. Attitude like I was bothering her placing an order .  Sorry about the review this time.  But don't let my last experience detoure your experience.  Like I said it's not like this all the time.

I used my mobile app and did the grab and go. However, I had to go back because they did not put in an extra nacho cheese or 2 sides of jalapeños which I paid extra for.  However, the staff were very nice about it.Food: 5/5

Ordered through door dash and the cheesy gordita crunches were good. They did not include my sauces and maybe I’m being dramatic, but it ruins the entire meal. Crunch wrap surpreme was a weird empty hot mess.

I was nervous due to reviews I had read but the food was correct & hot, service fast, no one was rude and we didn't get sick so A+. Thank you.Food: 5/5

Every order ive made from here has been wrong and missing at least two items. The low quality food i can handle, the repeated frustration of them being incapable of getting an order right, not so much

This place always messes up my DoorDash order. Just ordered and was no burrito so I had to re order it and went it came it was only beans and cheese that tasted like mold

We come here frequently, usually using the drive through, however we opted to come inside today. The pictures are what we saw when we entered and the service wasn't much better. Maybe two people making food, one person walking around with a lime green earbud in one ear and headset on top of his head. Also gloves weren't changed between touching the screen and food and in between handling various other items. Tables weren't wiped down, floors not swept, etc. Our order was placed at 8:57 and it has taken over ten minutes for our food. One person ahead of us possibly GrubHub?, no one else here. Finally got our food at 9:13.  8/6/2020 We thought we would give this place another try. We hoped for the best, but were disgusted/disappointed yet again. We ordered a number two, three soft tacos and a drink as well as a number eight taco pizza with two tacos and a drink.  We requested no tomatoes, sour cream on the pizza as well as soft tacos for the number eight. We got extra tomatoes no sour cream and hard tacos. We turned around, went back. One of the workers was walking out according to her--going on break around 9pm?. We brought this to her attention, she said that they would remake it correctly. They took our meal back in, came out with a new bag and left us, well holding the bag. We checked the contents and found no sour cream again, tomatoes were on it and the tacos were not soft shell. Actually they were the same ones as we got the first time. While we have frequented this facility at other times and had marginal success, we have encountered the following more times then not: incorrect orders, products not being available i.e. Mt Dew Freeze--greater then a month we haven't been able to get this item at all hours, Cinnabon delights--we were told that they are only available during the breakfast hours. The workers, while polite and cordial, seemed to not care about their appearance or attitudes. Multiple workers either had no mask on, masks only covering their mouth, long finger nails, hats not on, etc.  3/8/2021 Somehow we had hoped after our last two reviews and some successful visits, we could get a decent order here. We were wrong. Upon pulling up to the drive through speaker, I asked if they had the Blue Raspberry Freeze which was prominently advertised on their menu board and a large sign on the corner by the drive through. I was asked if I wanted a Mt Dew Freeze or Strawberry one after I requested the Blue Raspberry.  I responded that no, I wanted the Blue Raspberry Freeze. After almost two minutes of back and forth, I was told that the one I requested was no longer available and I could only choose the Mt. Dew or Strawberry. I said, fine I will take the Mt. Dew. I placed two orders-one was a soft taco combo with no tomatoes and the chicken quesadilla combo with an extra chicken quesadilla.  We received a sealed bag and we thought that we would be fine with what was in it and proceeded home. We were wrong. Upon our arrival at home, we opened the bag and found out we only had one combo in the bag. I drove back to the store, trying to call them multiple times. It took over four tries to get an answer and when I did, I was told the reason for them not being able to answer the phone was that it wasn't on the cradle. i explained my situation and was on my way to get the other half of my order. She said ok and hung up.  Upon arrival at the drive through, I explained why I was there and was told to pull up to the second window. I did and then I was asked if I was door dash. I said no, I am here to remedy my order. The person in drive through shut the window, turned away, then reopened the window and asked me if I was someone else whose name I don't remember. I again said no, and said what I was here for and handed her my receipt which was snatched out of my hand. Approximately five minutes later my order was given to me. I had to request my receipt from the employee. No apologies, no asking how they could help, just rudeness.

I want to thank Taco Bell for making this right. They went above and beyond to make this right. Thank you  Lousy experience. Did not get what we ordered. No sauces , napkins or utensils. Anthony was supposed to be our driver but we got some girl. Totally disappointed. Will not do this again . Wasn’t worth $40

Not the best taco bell but I wasn't expecting much to begin with. Very strange experience but they did give us free drinks for the wait.Food: 3/5

I love Taco Bell but this is honestly the worst one I’ve ever been to. You could order the simplest thing and they would still get it wrong. The order is either incomplete or just straight up not what you ordered. I shouldn’t have to religiously check the bag before I drive off to make sure everything is in there.

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