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Symmetry Dermatology

  1. Edmonton
  2. Edmonton Dermatologists

Reviews, get directions and information for Symmetry Dermatology

Address: 3490 Allan Drive SW , Edmonton T6W 3G9, AB, CA
Phone: (780) 784-0606
State: AB
City: Edmonton
Zip Code: T6W 3G9


Opening Hours

Monday: 07:30-16:00
Tuesday: 07:30-16:00
Wednesday: 07:30-16:00
Thursday: 07:30-16:00
Friday: 07:30-16:00

Update Info

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Reviews
I have been going to Symmetry Laser & Esthetics for some time and can't say enough amazing things about this clinic and their staff! CO2 Clear + Brilliant Bella Facial And much more… I always feel amazing when I leave. A special acknowledgement to Lisa Desjarlais - you are one in a million - and thanks to you my skin has never looked and felt better. I’m truly grateful!!! Highly recommend. A huge thank you to all! Colette
About three months ago I had elective surgery to remove a 1 cc cyst on my forehead. I received quotes/assessments from Symmetry and a competitor. The staff at Symmetry were more knowledgeable than the other dermatology clinic and their quote was $600 less. The surgery was completed by Dr. Smylie and Nurse Tara who were both friendly and professional. The incision was matched to a wrinkle on my forehead, and you have to know exactly where to look to find it. I would recommend Symmetry to friends and family and use them again if needed.
I have been seeing nurse Lisa and Dr Rodriguez for several years. I'm very happy with their professionalism. I have been doing multiple treatments, very happy with the short term and long term results. They are always very patient with me, listen attentively on my needs, recommending suitable solutions, all of these led to amazing results and a very happy client :
I have been a patient of Dr. Keeling since childhood and I would no longer recommend this clinic for anyone considering laser treatments. As a client paying hundreds of dollars per session for a cosmetic treatment, the patient care before, during, and after my treatment was horrible. The technician was not considerate of pain whatsoever, even after vocalizing and being visibly in distress so much that I was pulling away. I left feeling completely traumatized by my experience despite the website indicating "experience is number one priority."
Amanda was AMAZING! I received treatment for SK on cheek and skin tags and milia around eyes. I was scared about the treatment around eyes but it went really easy and fast. Big big thank you to Amanda and team at Symmetry! I’ve been back for review of treatment and some facial hair removal. Again, always, Amanda is kind, caring, and clear and concise about what I will experience in treatment. I feel confident in her expertise and calm in her caring hands. If you can select Amanda as your consultant I highly recommend her! Her real talent is her heart. It’s always there making me feel calm and beautiful. Thank you Amanda!
My wife just received what should have been a courtesy call for an appointment. Prior to engaging in conversation the receptionist Courtney was talking to someone else, then bluntly asked my wife to hold, when she came back to the phone she direct and very unwelcoming with generic statements; it would have been more welcoming having an AI make the call! There was no warmth or welcome to a new client. Due to the fact that it is doctor recommended for attendance will she attend this appointment, but our choice would be to change as the gateway to any company is the reception received and Courtney is not a good representation for Symmetry.
I was referred to Dr. Smylie by my Family Doctor for a rash. Dr. Smylie was able to fit me in within a number of days, diagnose me, and start treatment within the week. She was super helpful, friendly, and kind - I’m glad that she will be overseeing my treatment moving forward.
I saw Dr. Samycia about a skin condition that causes lesions that comes and goes in flares that is also causing permanent bald patches and over all hair thinning. The timing of the appointment was not in my favour as my latest flare was nearly healed but I had taken pictures over the course of 2 weeks so I could show the dermatologist what the lesions looked like and how they progress. Dr. Samycia only looked at my slightly red and nearly healed scalp, refused to look at the pictures I had even after the assistant and I mentioned them multiple times and proceeded to diagnosed me with dandruff. Once he was done going over treatment options I explained I had been on the steroids he suggested for all of elementary school with no improvement and had tried 3 out of the 5 shampoos as well as tar shampoos for 15 years until my early 20s also with no change. Overall Dr. Samycia came across as dismissive and uninterested in anything I had to say. Front end staff were very nice, as was the assistant.
Dr. Smylie has left me with more issues than I had before, and treated me in an insensitive manner during my two visits, making jokes that made me extremely uncomfortable, treating me like a dumb child, and she did not properly explain what was wrong with my toe, leaving me with more questions than answers. With the surgery, she damaged a nerve in the process and caused my ingrown to come back after trimming down the nail too far, leading to reinjury of the toe, returning swelling, and immense pain. She also gave me contradictory advice to what I received elsewhere, and despite telling me that if I needed more of my prescription I could just tell the pharmacy to fax her a refill request, she ignored the pharmacy twice when they sent the request, worsening the issue. I need to see a doctor again and I don't know if I can even trust the doctor this time, and I can't even wear closed toe shoes anymore. What will I do when winter comes if I have to wait and wait and wait for appointments again like last time? Update: Called again to ask for a response to the fax. The one who answered the phone repeatedly interrupted me, and didn't let me finish, told me the fax was sent on August 16th, but I checked with both my current pharmacy location and the one I went to before I moved, and neither had received a response at all. I will update after I call Symmetry Dermatology next to discuss this. Hopefully, I don't get interrupted again. Final update: 6 months and 24 phone calls back and forth with symmetry and the pharmacy and I finally have 5 refill available to continue treatment of what I finally now the name of from my own reading. If the doctor had told me what it was, maybe people around me would have been more patient with the situation. Maybe I could have fact checked her instructions. Hopefully I never have to call again. Remember people, ask your doctor what the condition is, and get a second opinion when possible! Be firm, yet patient and cooperative.
Have been visiting clinic for almost a year now and just wanted to say all the employees up front and in the back are excellent! Always friendly, and in good spirits! Always get into my appointment at scheduled time or earlier! Keep up the great work! AHS please read:
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