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Reviews, get directions and information for Swiss Chalet Rotisserie & Grill

Swiss Chalet Rotisserie & Grill

Story

Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?

Address: 508 Country Village Way NE, Calgary, AB T3K 0R2, Canada
Phone: (403) 216-7609
State: Alberta
County: Division No. 6
City: Calgary
Zip Code: T3K 0R2


Opening Hours

Monday: 11:30 AM – 10:00 PM
Tuesday: 11:30 AM – 10:00 PM
Wednesday: 11:30 AM – 10:00 PM
Thursday: 11:30 AM – 10:00 PM
Friday: 11:30 AM – 10:00 PM
Saturday: 11:30 AM – 10:00 PM
Sunday: 11:00 AM – 9:30 PM


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Reviews
Just came out of the place about a half hour ago. Service was terrible, but my waitress was really trying. She had three big tables while the other two waitresses on duty sat on their hands and watched her run around like crazy. I’m pretty sure she’s new, she definitely looked young enough, not a very professional appearance, but incredibly nice. She messed up on a gift card that one of the people I was eating with had, but it all worked out in the end. Food was mediocre at best... the chicken soup is great though.
7 years ago (31-12-2017)
Ordered about $200 worth for my birthday online a few hours early (noon) and went to pick up around 8pm as originally indicated. The restaurant was empty when I got there, but not a single person came to talk to me.. They kind of just looked at me and acknowledged me. (Maybe I was the only customer that evening?) Someone who I presume is the manager stood by the employee kitchen door to talk to another employee. (I'm sure it was the manager because of their conversation). I waited about 20 minutes before someone from the kitchen finally came out to talk to me, and pretty much take my payment. About another 20 minutes later they were ready with my food, but between this time another girl came in and they ignored her because we were the same ethnicity-- so it was assumed we were together. I took my food and left, and brought it home. I liked the salads and the coleslaw as usual. The perogies were great and still tasted like before (I've been going to Swiss Chalet's for a long time :D because my uncle introduced us) The ribs seemed a little bit dry.. And the flavour didn't really .. It's as though they boiled it, and then just smothered it with sauce. (But something else to make it dry too) The chicken feels like it's been slowly shrinking throughout the years, and same with the rib portions. (I ordered a few full racks and a few half racks). We went with some chicken noodle soup as well, because it's kind of classic. It may just be inflation as I realize food prices are rising, but for the price and the kind of slapped on taste, I might not be able to recommend it anymore. However, the packaging was really nice! They gave me enough boxes and bags to make sure everything fit well and was easy to carry. The dinner buns were a little bit cold, but everything else was definitely freshly made as I was essentially waiting for it to be done.
7 years ago (05-02-2018)
Online takeout order for 8:20 p.m. It showed up at 7:55. Luckily I had got home early. As I opened the bags I immediately noticed a lack of heat. The only thing that was warm were the potatoes. The chicken, ribs, sauce, gravy and bun were all room temperature or cold. I called immediately and they sent a replacement order within 10 minutes. Ok, mistakes happen. The new meal was hot. The chicken inedible because it was so over done, the ribs dry as the bones they were on, the potatoes like glue, cold gravy, and warm coleslaw. I will never order from here again. They tried to make it right but it seems there is just a lack of quality control and little attention to detail. My dog wouldn't even eat the rock hard chicken. $33.00 totally wasted. Don't bother even trying this place.
8 years ago (28-11-2017)
Very friendly server. Fresh coffee and quick and hot food.
7 years ago (17-04-2018)
Was not impressed. The waitress seemed in a big hurry when the place was empty. When I asked for a soft bun she smiled and said white or whole wheat and I said which ever was soft. The bun came out and you could see where someone had forced their thunk into it and it was still hard as can be. I guess we were not her favorite customers. She was in a hurry and there were two girls on and only two tables had people. So we will not be going back there any time soon.
8 years ago (12-09-2017)
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