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Reviews, get directions and information for Swiss Chalet Rotisserie & Grill

Swiss Chalet Rotisserie & Grill

Story

Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?

Address: 2203 99 St NW, Edmonton, AB T6N 1J7, Canada
Phone: (780) 988-2233
State: Alberta
County: Division No. 11
City: South Edmonton Common
Zip Code: T6N 1J7


Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 9:30 PM


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Reviews
So my family ate dinner here tonight. We arrived at the restaurant at 6:30 pm for dinner. We waited maybe 10 minutes for a table which was pretty good. We were then seated. This is when the waiting started. The waitress an older lady finally walked passed saying she will be with us soon. So after 35 minutes we finally got to order both our food and drinks st the same time. We then waited another 20 minutes for our drink. She couldn’t walk slower. 45 minutes longer we finally received our dinner. My chicken was cold and dry but my fries hot so I was whatever not worth the fight. Both my daughter and I order multigrain rolls and we got white. My husbands food was ice cold, runny, as he ordered a pasta dish and they put raw cold chicken with it. It was horrible. He then complained so 25 minutes later they brought out the food and it was wrong again. A different pasta was brought out. So I was don’t fight it, we will get packs to take it home and fix up the pasta. So we did. They did knock off the meal from the bill but I then went to go pay. The waitress asked how much I was going to give her so I gave her 10% even though I’m a 25-30% tipper normal but 10% is I understand you need the money but you suck donation. She went on to blame the kitchen. So do yourself a favour and don’t waste you money, your time, and go somewhere better for chicken. So
8 years ago (06-01-2018)
Busy busy place, not a lot of parking. Service was grudging at best. The hostess was smaller than the stand so couldn't see people come in. The waitress complained within ear shot of my table and 2 others how she hated having to serve our area, and that the hostess was a #*$@&! Food took forever, and one of the people in our party of 4 had cold chicken. Will not be coming back again.
8 years ago (17-01-2018)
They don't have their pickup number posted. Was slightly annoying. But the food is good.
8 years ago (03-01-2018)
Great dinner.. Clean restaurant.. Quick service.. Love the prices & selections..
8 years ago (12-01-2018)
Great place if youre dining in, as food will always come out fresh and hot. HOwever when we got it to go, the fries were stale and cold (we only had to drive 10 minutes so they shouldnt have been ice cold and stale by the time we got home). Called them to complain and they said we got a free meal next time we go, and when we tried to redeem that they said ther was no record of that arrangement.
8 years ago (01-12-2017)
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