Super King Pizza Date of inspection: November 18, 2021 Rating: 2/5 The pizzeria in Ramsgate was told "improvement was necessary" for cleanliness. But it scored well for hygienic food handling good and even scored a "very good" for management of food safety.
Use to be regular customer but no more will I use first time mixed my pizza and my partners I wanted deep pan and she wanted thin crust but got it wrong kebabs are now bathing in GREECE the second tine got 2 opposite for what we asked for so we will avoid from on sorry SUPERKINGS. Was good while lasted
Absolutely appalled by it. Second time we ordered thin n crispy pizza's and we receive deep pan. First time i order a 1/4 pounder with cheese burger sauce and chips and a separate pot of garlic sauce. I receive a burger with no salad, burned burger, burned burger bun, half cooked chips and no pot of garlic sauce. Telephoned to complain only to be told we did not order thin n crispy, even though it was said back to me. I was told that i did not ask for salad, considering the customer is asked would you like salad if you do what salad would you like. Asked for the meal to be collected and be given a refund, the reply was bring it back to our shop, which defeated the whole purpose of having it delivered, or we'll send the delivery man with more chips. We then asked to break down the cost of everything only to find we were over charged. I call back to ask for when they will be round to collect the food and provide me with a refund i am told they cannot give me a refund but they offered to redeliver the order. I stated after the unacceptable state of the food i have seen i do not want to eat it now. I ask to speak to the manager to be told they have no idea where he is or when he will in the shop. This is a very rude, over charging shop with extreme lack of customer/ consumer care and the management is quite simply......what management.
Guy who answered the phone was so rude and hung up on us, awful customer service! Lied to us and said our order was ready when we rang to cancel less than a minute after placing the order. Was sexist to me and then hung up when my partner took the phone after speaking over him. ORDER FROM DOMINOES ITS NOT WORTH IT
Just ordered from here disgusting pizza all of the pizza’s are burnt and had hair in 1 of them disgusting never going there again if I could I wouldn’t even give it star
I have ordered twice and both orders have been perfect however this order u made a couple of small mistakes first one was u put the bbq sauce in with the pizza and on all 3 pizzas they exploded a bit so next time just leave them out and last but not least there was a tiny table missing from the centre of one of the pizzas lol but overall I give u 5 star as it was delicious thank you
I placed an order for delivery for 4 pizzas buy one get one free for both.... So they got deliveredand shared them out to find the wrong order on one of the pizzas !!! Rung back up and asked for manager and he denied the manager being there ... He was then rude and ignoring me and saying I'm wrong .... Customer is never wrong!!! And I then got passed onto the manager and he took care of it but I explained countless times my friend is allergic to the pizza and the manger apologied and sending a new one but I'm a very unhappy customer being told I am wrong and being spoken to by such a rude person! Never ordering here again !!!
Normally very good website is poor pizza is very good but better off collecting rather than delivery customer service better in person than the phone
Super Kings Pizza in King st Ramsgate,are one of the best pizza's in Ramsgate,freshly baked while you wait or delivered to your door,plus buy one get one free. Kings Super Pizza's has a very clean establishment and friendly staff,you always get a taisty pizza here,well worth a visit.mmm.
This is my regular kebab shop love them so much. Staff are awesome and food is nice