Bought what was supposed to be a new suspension part for my Polaris snowmobile. It was not, t was an old broke part that they welded together. I sent it back and was told I would get a credit when they received the part. No credit was issued, a week later on a Monday I made another phone call and they claimed they do all their billing and credits on the weekends and would issue the credit then. The following Monday still no credit (It has been a month now) so I called again and they said they will handle it that day. Tuesday I called again and this time they apologized and said it has been a slow winter with lack of snow and that is why I haven't got my credit because their business is down. So basically they are holding my money to operate their business since their business is slow. After further talks they said I would have to dispute the charge. So I had to get my money back by contacting my credit card company and disputing this charge. NEVER would I recommend this business to ANY ONE, what a joke they are!!
8 years ago (07-03-2017)
Great, friendly service
8 years ago (09-10-2017)
Great service! reasonable price. Best place to get parts in the area for sleds.