SUBWAY®Restaurants

Blonde girl made zero eye contact with me all the way to cashing out. I asked for hot relish and she obnoxiously scooped two huge spoonfuls, then said is that enough. A yah! Just a jerk. I'll go elsewhere.
9 years ago (13-12-2017)

Wiscasset Subway is my favorite location. Everyone is super friendly and they pick out the tomatoes with green in the middle!
9 years ago (25-11-2017)

We had an awesome sandwich specialist and even suggested a nice river side lunch spot to go to. It was awesome, minus the deer flies! 😁
9 years ago (30-07-2017)

Awful! Ordered on line expecting items to be ready. Not. Even started! I understand they had a large order but in no way did they bother to let me know...the worst was yet to come. I asked how long and was told a couple of minutes. I had a 6" hot sandwich which was done and left open faced on the counter while my two "chopped" salads were being made. He took out the bowls to chop my salads and was told by an associate that he didn't need to do that since it wasn't on the order. I asked what he was doing and he said it wasn't on the order....here I was right in front of him asking for it and he said it wasn't on the slip! HELLO, a customer is right in front of you asking for it to be chopped!! After referring to the slip for the 3rd time saying it didn't say chopped and seeing my now cold meatball sandwich still open on the counter, I walked out. I'm sure I'll never get that money back but I'll certainly never visit that Subway again! Update: I was contacted via phone and email to address my issue. My main goal was to let the owner of the store know they had an issue, they obviously do care about the service of their business so hopefully letting them know there was an issue will work to resolve this. I have never been dissatisfied with the products, it was just the lack of customer service that blew my mind! I will upgrade my initial review from a 1 star to a 3 based on their responding to the issue Thanks
9 years ago (20-05-2017)

I was in the store on Friday evening (9/9). It was very busy with just one employee working. I felt compelled to write a review because his customer service skills were excellent. Despite the long line, the employee was courteous, apologized for the wait and worked quickly. Truly appreciated.
10 years ago (11-09-2016)