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Sturgeon Walk-in Clinic

  1. St. Albert
  2. St. Albert

Reviews, get directions and information for Sturgeon Walk-in Clinic

Sturgeon Walk-in Clinic
Address: 625 St Albert Trl #140, St. Albert, AB T8N 3L3, Canada
Phone: (780) 249-1266
State: Alberta
City: St. Albert
Zip Code: T8N 3L3


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
I just had a terrible experience at this clinic with Dr. Elayadi. I brought in my 3-year-old autistic son, and the doctor wouldn’t even look at him. No examination, nothing. He printed off handouts and didn’t listen to my concerns. What a waste of time. He was so rude after we waited almost an hour to be seen. Front staff are great, doctor experience was terrible. Bedside manner matters
I can’t remember the name of the doctor I saw today but I came in to have a cat bite wound checked and get my tetanus vaccine booster. The doctor asked me 2 things, my weight and if I was pregnant did not look at my wound, ask me how it happened, he didn’t have me if it was WCB, he completely neglected his duty as a family physician. He sent me to the pharmacy with a prescription for a tetanus booster, rabies vaccine and rabies immunoglobulin shot. My prescription had words like post rabies exposure plan, STAT and have everyone freaking out. The pharmacy told me I must goto the hospital for that as they don’t carry them. Gave me an incredible amount of anxiety, a doctor who did not inform me of my next steps just sent me on my way with an incredibly scary prescription and no information. Wasted my time, the pharmacists time and the emergency departments time. Plus ended up wasting a contribution to WCB because the hospital forced me to give them my work information or I’d have to pay for my completely unnecessary ER visit myself. I used to recommend this clinic to everyone but after this, I never want to see another health care provider again let alone come to this one.
I have been using this clinic for 2 yrs now. InHave found a family dr here and he is knowledgeable and kind. Dr Kibonge is a very patient dr too. Never any problems at this clinic. It is a very busy clinic hut the front staff is awesome!
This is a followup to your response to my original review. Here are the facts. On Wednesday, you changed my Friday appointment from 3 PM to 1:30. On Thursday you changed it again from 1:30 to 12:00. 1:30 worked, but 12:00 didn't. You never said anything about an emergency. You told me the doctor was going on vacation that same day. I think he decided to leave early and clear his afternoon schedule. No wonder you have such a low rating.n______________nThey changed my appointment at the last minute. I'm gonna try to find a family doctor elsewhere as this clinic is not making a good first impression.
I recently visited your clinic for an initial appointment with Dr. Salem as I was looking to establish care with a new family doctor. Unfortunately, my experience left me quite disappointed.nnI was kept waiting in the consultation room for over an hour past my scheduled appointment time, and when Dr. Salem arrived, there was no acknowledgment or apology for the delay. While the consultation itself proceeded, the lack of communication and consideration made the experience feel unnecessarily frustrating and unwelcoming.nnAdditionally, I’ve made several attempts to contact the clinic to know about the test result by phone starting at 9:00 AM, but have been unable to reach anyone, which has added to my concerns about accessibility and communication.nnAt this point, I’m uncertain whether I will return to the clinic, but I wanted to share this feedback to help improve the experience for future patients.nnReview Update: Dr. Salem reached out to me through a letter terminating the physician-patient relationship, and I’ll be unable to go to the clinic if I ever need it. Note that nobody reached out to me to discuss what occurred or tried to hear me out. I filed a complaint with AHS, and hopefully, it will help improve services for future patients. I feel sorry if anyone else experienced that. Patients are not disposable, as you think. Thanks!
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Sturgeon Walk-in Clinic map

Directions to Sturgeon Walk-in Clinic with public transportation

St Albert Trail & Boudreau Rd 190 meters
A6
Erin Ridge Rd & St Albert Trail 220 meters
A14
Boudreau Rd & Summit Centre 230 meters
A14
A7
Erin Ridge Dr & Ellesmere Dr 250 meters
A14
Erin Ridge Dr & Ellesmere Dr 260 meters
A14

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