Strongsville Branch of Cuyahoga County Public Library

This is one of my favorite libraries to go to! They just finished renovating and it is absolutely awesome! Private study rooms, computer lab, kids section, on top of the free story times that my kids beg me to go to. The staff has always been more than willing to help with whatever you need!
7 years ago (09-01-2018)

Nice library. Good toddler story time at 11:30 on Thursdays & Tuesdays. Not the greatest kids play area, but it's decent. The woman who does the story time is great with kids. Every branch of the Cuyahoga library is always very clean and modern.
7 years ago (07-12-2017)

I like it but I wish there were more books in german (or any at all) so I could enhance my reading before my AP test and before I go to college. But it’s a great place to study with friends or alone
7 years ago (01-01-2018)

Poor service. These 'workers' are paid a lot of money and really have few skills PLUS many times there are more of them than patrons in the library. They surf and shop and get surly when you want some help. They need to be replaced by volunteers
7 years ago (18-12-2017)

I love libraries. If I could, I'd spend all day in them. This one is no exception. It's a good size with quality selection and constantly updated tables showcasing new and popular books, movies, and TV shows. Staff is the main reason for the 4 stars instead of 5. More often than not, the staff are unapproachable, intimidating, and condescending when asked questions that require more than them pointing out where the bathroom is. I'm a frequent user of requesting books. I get at least 2-3 a week and know exactly where to go to pick them up once I check my account online and see that they are in. One book happened to have not come in, despite the website telling me it should be on the shelf. I triple-checked the shelf physically, double checking my e-mail saying that the book was in (doing this in-between looking at the shelf). After 10 minutes of looking, I finally approached the desk for help with it and was immediately gruffly asked if the material had even come in yet. I said yes, I just double checked the e-mail. She asked me if I knew where to look for materials that had been requested. Another yes on my part, I frequently pick-up orders. With an air of resignation and frustration for having to do more for this order, the library stood up, walked over to the area reserved for books being held, glanced around for a second, and sat back down to inform me about what I already knew: the book the website said was in, was in fact not there. Ten minutes later we had it re-ordered. I avoid talking to the staff now at all costs. Sorry to be a bother, but I love books.
9 years ago (11-08-2016)