Went in there to get my wife's wedding dress altered. First time I've been and couldn't believe he had 31 5 star reviews on google. I was quoted $350 over the phone by a different store for the alterations...most people rip you off when they hear the word "wedding" Stich in time was very fair in their price, I won't say specifics because your cost will depend on the difficulty of the job but it was about 1/3rd of the price other people were suggesting, and much less than the more expensive shops. He told me what he guessed the price would be over the phone but that he would have to look at it to let me know. He took his time when we went in and spent maybe 45 minutes with us getting everything right to perform the alteration. He did the work within a few days and when we came in the alteration was done perfectly.
I made a joke about how my wife should wrap it up and let the man get back to work, as she was admiring the dress, but he stopped me. He told me he loved seeing customers admire his work; the guy was genuinely brought pleasure by knowing that his workmanship was appreciated...and his work should be appreciated; it's fantastic. The dress hugged the body perfectly after 1 alteration and he managed to get into the inseam and minimize costs, which is not easy to do on a wedding dress. A small business that really cares about doing a good job.
Unfortunately I don't know the owners name but he was a really nice guy and explained to me that he had previously been in manufacturing of high end dresses with his brother in Montreal before he moved here...I believe he had a location in Pickering before Whitby. Something like 30+ years experience in textiles from high end dresses, to leather jackets, to hockey equipment. The guy is a pro, don't think twice, go in and see him or his wife.
8 years ago (04-04-2018)
First time using this place. Dropped of 6 pairs of pants to be taken in and have the pants hemmed. Completed in 5 hours with quality work and at a very reasonable price. Will for sure be back.
8 years ago (12-04-2018)
Had to check this place out based on the reviews and I was not disappointed! I dropped off 2 pairs of dress pants (to be hemmed and tapered) and 3 blazers (all sleeves to be adjusted). Everything was done to perfection and I was extremely pleased with the one pair of pants that was basically a 90's pair of baggy khakis that was altered to look custom fit. Their incredibly friendly and professional customer service is the icing on the cake and I will definitely be back!
8 years ago (21-09-2017)
I have been with "Stitch In Time" for many years. They live up to their name. You are guaranteed to get your clothes "Stitched in Time". They make you feel like family. The atmosphere is very warm and inviting. Every piece of clothing is treated with professionalism and great care. The service is exceptional and affordable. I have recommended many friends and family and they have absolutely no regrets. Stitch In Time is my one and only alteration store.....they make me LOOK great. They can STITCH anything and everything!!! I would like to make one recommendation....on your business phone please leave a voice message with your business hours as well as the days you are opened and closed. It is time to visit, Stitch In Time!!!!
8 years ago (16-08-2017)
Great customer service and quality alterations. Would recommend over any place in the area!