Notice the rating super poor… upon entering the office the receptionist tells me that if I don’t have a mask there is a $1.00 fee for patients that do not have a mask. I feel that charging patients a dollar for a mask is exploiting the patients. THE PERSON THAT IMPLEMENTED THAT FEE IS ABSOLUTELY RIDICULOUS! I feel like the front end could improve drastically in customer service, friendliness and kindness…Moving along let me also take time to give a million thanks to Lauren. I hope I got the name correct. Lauren was the medical assistant that provided me with 10 stars of quality care. She listened to the frustration I encountered with the front end and was attentive, professional, caring, kind, empathic I could go on but I think it’s understood. Lauren thank you so much for being a phenomenal medical assistant and more importantly a genuine kind human being. I also want to thank the doctor she was great. She was informative, professional and pleasant to speak with. Thank you both. However, I will not be returning to that office. There are many offices that have great front end customer services with great doctors. In other words, I have a choice to make and dealing with the front end in your office is not something I care to deal with especially if I have to see the doctor frequent. Once again thank you both doctor and medical assistant..
Dr. Duration sat down and listened to me. She made me feel very comfortable talking.
I have found Dr. Durstin to be extremely competent, very accessible and a great listener. I'm comfortable recommending her to anyone.
Have had all three of my children with the providers here and they’re all great. Attentive, knowledgeable, friendly.
Dr. Stephanie Durstin is a lovely, kind professional Doctor who listens to all your concerns
Everyone was friendly, polite, professional, and efficient. No problems ever with making an appointment, getting refills or answering questions. Don’t plan on looking for a new OB any time soon.
The place is great, but Dr. Durstin would not listen to my concerns or give any answers. She did not acknowledge anything I tried to say to her. She hardly looked at my face, just at her clipboard. I have heard, however, that medically she is a good doctor.
I have been going to Dr.Durstin for years She is thorough and very nice and listens To what you say. I would highly recommend her
She is always very nice and answers all my questions!! All staff is also very friendly!