Steamatic Ottawa-Carleton

We had a burst pipe and insurance put us in touch with this company. They took 2.5 days to come in, took some measurements and pictures and then left. We heard nothing for over a week. All of our friends told us this was not normal. That these things moved fast. Meanwhile, my husband and I wrestled wet carpets out of the basement. We felt abandoned. We finally called a second company who came with hours, on a Saturday. The took samples and arranged for work to start the next business day. Meanwhile, as that second company began work, Steamatic called to see if they could come take samples and drop off a dehumidifier. This was two weeks after the burst pipe. Would not recommend this company.
7 years ago (06-02-2018)

I've been a customer for several years and have always received wonderful services.
8 years ago (06-11-2017)

We had an incidence this winter where our gazebo collapsed due to snow.our Insurance company (Intact) hooked us up with Steamatic Ottawa and we were totally taken care of. Stephane Lavictoire and his team came to set thing right with the removal of the debris the next day and now our new gazebo has been installed as of yesterday.Thank you Mario and Claude of Steamatic.
8 years ago (05-05-2017)