Starbucks

This morning I called Starbucks for the first time to pick up a Traveller for a meeting. I expressed I had been given a gift card and hoped the person who answered the phone could top up the amount of the gift card with a few baked goods so that I didn't have to use the rest. When I arrived, I was not only given a warm welcome, but I could see that my traveller was behind the counter getting ready. When the staff rang in my order, it came to an even $25.00 (my gift card amount), and when my receipt was printed, it was noticeably long! The staff (which I realize later was a manager) expressed that she had "taken care of" the Traveller, and had my gift card go towards baked goods for the meeting, all pre-cut up, placed in beautiful boxes, and ready to go. I almost teared up. It was such a random act of kindness and on valentines day... I couldn't believe it.... and neither could the people in my meeting. It was unexpected and unforgettable.
7 years ago (14-02-2018)

Usually a huge line and long wait. Staff is super helpful and kind, only Starbucks in the mall. No drive thru, small cafe for a stroller or wheelchair. Two wheelchair accessible bathrooms, fully private.
8 years ago (07-11-2017)

Staff members work their butts off when it's super busy and they still manage to have smiles on their faces. Keep up the good work.
8 years ago (30-11-2017)

Awesome place, the air conditioning is so nice this summer really busy otherwise great place to get a coffee and just hang out
8 years ago (28-08-2017)

Love this location. A big thank you to Rachel who always remembers my drinks, even if they're outside of the norm, much appreciated!!
8 years ago (12-06-2017)