Starbucks

At least three times now had to leave without my full order as they messed it up, forgot or took way too long. McD's next door better coffee anyways
7 years ago (26-12-2017)

Asked for a soy mocha frap. They gave me a hot one and had to make a new one..which is fine... But I didn't see the milk they used...but saw it was being made in the dairy jug... I asked if it was non dairy...she said yes... So I trusted her and went on my way.... drank 1/5th and could tell it was milk they used and not soy. My stomach is so upset right now. I will watch like a hawk from now on to be sure they don't use regular milk.
7 years ago (21-11-2017)

The level of service and coffee has declined in the downtown location. The coffee has had a bad taste the last few times and a few of the staff make it very apparent they are not happy to be there.
7 years ago (17-01-2018)

I never really complain but today is the one day I will. Was into the stone creek Starbucks tonight before going to work night shift. Was in the door at 6:00pm and out the door by 6:20pm keep in mind there was not a line when I walked in the door. Ordered my drink (trainee on the till) no big deal but it took a bit to get my order right. I then waited 15 minutes for my drink to be made with whip cream and drink spilling over the top (due to another trainee making the drinks) again no big deal I cleaned it up. I walked out the door and hoped into my car started driving to work and took a sip of the drink and it tasted absolutely disgusting. So after paying 6.50$ and waiting 20 minutes for a drink that was not prepared properly I am not happy. My suggestion would be to only have one trainee start at one time not 2 trainees and one trainer trying to train both of them and they don't have a clue what they are doing. So now I get to work night shift without my caffeine or the goodness of Starbucks (yes the drink is that disgusting I refuse to drink it).
7 years ago (11-08-2017)

Needs more staff for the morning rush. Waited 15+ minutes for two breakfast sandwiches and a black coffee.
7 years ago (14-12-2017)