Starbucks

The afternoon and weekend employees seem to struggle getting drinks right, mine is not complicated, just extra cold foam. Only the morning weekday employees seem to be spot on. I have thrown out two drinks this week, both were made in the afternoon. If you want a good drink I suggest you go very early. The afternoon staff is a one or two star the morning, staff specially Rave, ALWAYS makes my drink right, he even knows who I am, the rest don't seem to really care. I hope it gets better. I will edit this if it does.

nThis Starbucks absolutely outshines every other one I’ve been to lately! The staff here is always friendly, fast, and consistent — they make my complicated drink perfectly every single time, which says a lot. You can tell they take pride in what they do and genuinely care about getting it right. The drinks are always spot on, the store is clean, and the energy is upbeat and welcoming. Rock Springs Starbucks sets the bar high for customer service and quality — I’ll happily go out of my way to come here!nnP.S I drive nearly 2 hours here for my coffee fix! They truly are the best.

Food gets a 1 star because the food is trash, processed, cooked out of a bag, drinks are another story. I love the quality of the Earl Grey Tea the quality is next level. I will say, whoever is doing inventory is not the most efficient, as there is constantly things running out. I know how inventory works and if its not kept up on by management, thats why things constantly run out. Just my piece, as I do love most drinks here as they always make them correct unlike some of the local coffee places.

So I got a sausage cheddar sandwich and a GR Mocha cookie crumb FrappuccinonOmg it was so good, thank you so much Starbucks, I give you a 5 star review!

March 24. 2025n10:00 pmnnThe only place I get my drink made perfectly is in my hometown of Redlands, CA.nnWhen I travel I-80, I always stop in town to get fuel at the Walmart fuel stop nearby. I've come numerous times, and finally, I have to leave a comment. I always ask for a Trenta Iced Coffee with five White Mocha shots, half and half, no classic and easy ice.nnIt always tastes terrible, and they never stir the blend. I finally lost it when a Venti White Mocha tasted terrible. A lot of talking goes on behind that counter, and I've only detected slight genuine customer service from staff. I'll just watch the interaction with other clients, and maybe it's just the regulars that get the better service. It's hit or miss, but the drinks are the issue.nnI travel all over the U.S. and this is one of a few locations that just don't match up with the many I visit. I have given up on this location, but I do hope it improves.