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Starbucks

  1. Whitby
  2. Whi̇tby Coffee Shop

Reviews, get directions and information for Starbucks

Starbucks
Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.
Address: 25 Consumers Dr, Whitby, ON L1N 9S2, Canada
Phone: (905) 668-0638
State: Ontario
County: Regional Municipality of Durham
City: Whitby
Zip Code: L1N 9S2


Opening Hours

Monday: 5:30 AM – 9:30 PM
Tuesday: 5:30 AM – 9:30 PM
Wednesday: 5:30 AM – 9:30 PM
Thursday: 5:30 AM – 9:30 PM
Friday: 5:30 AM – 9:30 PM
Saturday: 6:30 AM – 9:30 PM
Sunday: 6:30 AM – 8:00 PM

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Reviews
I have had very few issues with this location in the past. Today however I had more than one. My new favourite drink is the iced lavender cream oat matcha tea latte light on the ice. When it’s not on the drive through menu for me to remember it word for word I ask for the lavender drink light on the ice. I have never had an issue at this location or any other when I say that. The girl who took my order asked if I meant the latte to which I replied yes. I repeated to her that I wanted it light on the ice to which she replied “I got that the first time “. When I got to the window the drink that she was handing me was not what I wanted. When I told her that I wanted the one with matcha she said with attitude “I asked if you wanted the latte and you said yes”. She then walked away and came back a few minutes later with what looked like the correct drink. It was completely filled with ice probably to spite me. Her attitude lost them a tip which normally is a good one from me. Once on the road I took a sip of what was a tasteless waste of my money. I will not give this location my business again.
One of the worst Starbucks i have ever been to, me and my husband went to grab some drinks , the ladies there were really bad, they gave me attitude when i asked for less ice in my drink. Asked them to wipe the table and we had to tell them three times before they did it and then again give us the attitude as if we asked I don’t know what. They gave me not even full glass of my drink and when I asked them why they said we can add ice on it. The summer drink only had like 10 pieces of raspberry flavoured pearls.
Got to tell you about the staff at this location! I went on two different days drive-through and interacted with two different staff members.nnOn both visits, the service was fantastic. They were friendly and helpful—beyond what’s “required” for a drive-through window. They had smiles and great energy. If I was in a bad mood, they certainly would have forced a smile on my face.nnI don’t know what this managers‘s secret is to keeping happy staff, but they should share the secret!
I recently visited this Starbuck's location and had a positive experience with their friendly staff. The employees were welcoming and helpful, making my ordering process smooth and efficient. They were attentive and providing recommendations when asked. The customer service aspect of my visit was definitely the highlight. However, I encountered an issue with my drink order. I had specifically requested light ice in my beverage, but unfortunately, the cup was entirely filled with ice. This isn't the first time either. While this may have been an oversight, it was disappointing, as it affected the overall drink experience. I would have preferred a better balance of liquid-to-ice ratio to better enjoy the flavors of my beverage. The friendly and accommodating staff at this Starbucks made for a pleasant visit, but closer attention to individual drink requests, such as light ice, would have enhanced the overall experience.
Very friendly and caring staff, positive vibes with best customer services,
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Starbucks map

Directions to Starbucks with public transportation

Consumers Westbound @ Thickson 60 meters
905
917
Thickson Southbound @ Consumers 160 meters
905
Thickson Northbound @ Stellar 190 meters
905
Stellar Eastbound @ Thickson 220 meters
917
Stellar Westbound @ Thickson 260 meters
917

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