Staples Nanaimo Island Hwy

Its where I go for business supply gear - good computer gaming rigs too
7 years ago (14-01-2018)

Excellent. Bought the printer and ink I wanted. Great service.
7 years ago (19-09-2017)

Visited the store today and needed 20 two-sided colour copies. The printer gave the option to flip vertically or horizontally, but when I previewed it, there was no way to tell if the flip side would be the right side up. Unfortunately, they printed the wrong direction on the reverse side. At .39 per side for colour copies, it cost me about $17.50 for 20 pieces of paper. I explained the situation to the printing manager, and he offered me a reduced price to reprint them. He said because I had done them myself, he would not reprint them for free. I've worked in the service industry for many years, and the cost to the store was practically nothing. If I had ordered through Vista Print, they guarantee everything... even if I make a mistake on the image file. I will not be using Staples again, and will be encouraging others to use other vendors, as well. This would've been an easy customer satisfaction solution if he had reprinted them for me. Poor customer service.
8 years ago (18-10-2016)

Great service, - Great People - Great Products - What more needs to be said.
7 years ago (20-08-2017)

Matthew Van Osch helped me with my numerous questions about a portable DVD drive for my laptop. He was most helpful and went out of his way to explain how to do things and stayed cool all of the time (I had a lot of questions...).
8 years ago (17-02-2017)