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St Luke's Magic Valley Regional Medical Center

  1. Twin Falls County
  2. Twin Falls County Health

Reviews, get directions and information for St Luke's Magic Valley Regional Medical Center

"St. Luke's Magic Valley's state-of-the-art medical center opened in 2011 to serve the people of southern Idaho and northern Nevada. We offer a wide range of inpatient and outpatient surgery, a 24-hour emergency department and advanced cancer center, inpatient rehabilitation, lab and imaging, inpatient and outpatient behavioral health services, and women's and children's healthcare. At our hospital and clinics throughout the Magic Valley, we work every day to save lives, help people achieve their individual health goals, and promote community health, wellness, safety, and fitness."
Address: 709 Fair Ave, Buhl, ID 83316, USA
Phone: (208) 543-9163
State: Idaho
County: Twin Falls County
Zip Code: 83316


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Reviews
I don't feel like they deserve even one star...Went to the ER room thinking we were in a very serious situation. Spent about 2 hours in the ER with blood work done. The assigned Physician visited my room twice for about 30 seconds each. I had an IV bag hooked up to me as well. The only good thing about my stay was one of the nurses was actually really kind and explained everything to me. During the second visit by the physician, they recommended that I stay in the hospital overnight to have a scope done the next day. I got a copy of my CT scan and showed it to another doctor who thought nothing was wrong. I feel like the first Physician was just trying to get me to stay at the hospital just for more money. He didn't really seem to care at all and talked to me with urgency when nothing was really wrong with my body. Now, I have a $1,400 bill from the hospital for false practice by the physician and the hospital thinking I was in severe emergency/life-threatening condition when nothing was really wrong with me.... I will never ever recommend St. Luke's period. My reply to St.Luke's reply, Thank you for responding. However, I still feel like I'm being wrongfully charged for the service I received. I called your Billing Services Department and they were not direct with why my charges were the way they were. Please provide clients with exact charge breakdowns in itemized costs. I think that would be the best place to start. Thanks!
I had great doctors and nurses an any interaction between the hospital was right on! Of course there are always a few that can upset you, but overall outstanding !!! That is the reason for 4 stars instead of 5! The Cancer Center was wonderful, and caring! Was there for me in their care both at the hospital and at home!!
They will not tell you about your loved one. They kick you out. You can not stay to make sure all is good. I had to spend the night in my car at -10 degrees outside. I can not afford to drive 90 miles back home. Then come back in the morning. Really no heart here!! Do not go to them!!
I had to have a scheduled surgery at the St. Luke’s medical center. My surgery was delayed and so I was in my room for four hours. I’m not upset over the delay I am concerned over behaviors I witnessed while I was waiting. A portion of the nurses and other personnel were at their workstation and in the hallways discussing partying, getting drunk, and other inappropriate conversations. I also was able to hear why all of the other patients surrounding me were in the hospital. To be specific I know that there was a patient next to me that was getting their tonsils and adenoids removed and also dental work done, this person also was allergic to amoxicillin, they had a spanish interpreter, they were underage, and I also know their name. Because the nurses were not shutting the door during intake the entire OR could hear the ailments of all of the patients which is a HIPAA violation. A portion of the nurses and other personnel were flirting and talking about getting drunk and I was feeling like I was in some sort of a frat party.
I've been in and out with high bp,heart rate and extreme dizzyness while standing ,for months now! I am beyond stressed, getting up to do stuff with my kids is tough. I've never had these issues before, so it's very out of the ordinary for me. I've had some good drs and also alot of not so good ones. The bad ones really screw it up for the good ones. I had one E.R dr , flat out ask me what I wanted them to do and send in a nurse with a syringe of Ativan without even asking me, I refused the service. Alot of them send me home and say it's my anxiety. I've had anxiety a long time. Never consistently high bp, high heart rate upon standing along with constant dizzyness. I'm beyond fed up and st lukes track record isn't too good. I have a brother in law they sent home repeatedly with issues , until they finally figured out he had 9% kindeny function left by the time they were done. Transplant in his 20s. I know another girl that had a baby there, complained of some issues after she went home, they were dismissed and she died at home. I'm sick of the lack of compassion and empathy some of these people have, if you can't do your job right, take a hike, don't ruin it for the good ones.
One star is too much. Lisa, the charge nurse or nurse manager whatever she calls herself is an overbearing narcissist. Her two kids work at St. Luke's in Twin Falls, too, and they all team up and bully the people who come in to visit their dying family members. Lisa threatens to call security for any tiny little thing she doesn't like about you, and yells at you with great disrespect. It's like she hates that anyone comes to visit, because she doesn't want people in her way or something. She doesn't want to be bothered, because I guess she's lazy and has absolutely no polite social skills. She literally yells and threatens to call security all the time, and you can see this happen from some of the other reviews. Lisa didn't make sure my dad had his discharge medicines, so he had to skip his medicines that day until I could find a pharmacy open the following day. That is NOT adequate care. She should be fired. Most of the other staff I met were very kind, but that does not make up for Lisa, because the person in charge is the person with the most power, and Lisa ruins and poisons the well of kindness that the other staff members may try to bring to the facility. Also, my dad's kidneys were failing, and he wasn't eating or drinking much at all. Most of the time, they did not try to feed him even though he could barely lift his arms. While I visited, I always held his water for him to drink, and only a couple other staff would help him eat and drink. Because his kidneys were failing from the treatment they gave him, he was on saline for a few days while they tried to flush the treatment out. When they decided it wasn't really working and he might die, they sent in the people to get a statement from my dad about "Do Not Resuscitate," commonly called DNR. When my dad wanted to allow resuscitation, the doctors took him off the saline because of the small risk of it being too much for his heart and his heart having "run." If there was a "run," they would need to rush him to ICU, and they did not want to be bothered with that. I found out because a nurse told me what was secretly going on. The nurse said that if I wanted my dad to be more comfortable and put back on the saline to help him stay hydrated, I would have to change his orders to Do Not Resuscitate. The nurse basically said they would rather his kidneys fail faster and I lose time with him alive than have the risk that he might need to be resuscitated, because they did not want to do any of the resuscitation procedures. The doctors tried to convince us that DNR was the right option, and really pushed it, but that was not my dad's wishes; he wanted to live. After I understood the game that was being played, I had his orders changed to DNR without my dad's approval, and so they agreed to give him the saline. He was fine on the saline it did not harm his heart, and the saline helped him live comfortably a little longer before he finally passed away at home in hospice care. The doctors treat based on DNR or no DNR, not based on what is right for the patient.
They couldn't get my prescriptions while staying in the hospital for a compound fracture. After being put in a room up stairs they messed up on my meds, made me wait an extra hour for pain medication while in sever pain, gave me a blood thinner when I'm going into surgery in 7hrs. These people have no clue of what they are doing
My son had had pneumonia and waited a long time before he came into the hospital. And was critical and they saved his life. The doctors and all the nurses where excellent.
Shout out to the workers at St. Luke's!!! My Father, a long-haul truck driver from Canada had a major heart attack and has been extremely well taken care of. Super accommodating and apparently the food isn't too bad Thank you to all those who helped my Father in his recovery. It means the world to me.
Any time I've ever been here it's been a good place to go. Anytime my wife has been admitted I've never had problems staying till we were finished. We even had our son here who spent 2 days in the NICU and the staff has always been amazing and very helpful. The food there is really good on a side note.
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