St. Croix Cleaners

Very unhappy today with this drycleaner. We have been customers for years to either this location or Grand Ave. In fact, I now live an hour away and still bring our items here. The issue is that I brought a dress in to be dry cleaned and it came back dirty. I sent it back and picked it up, handing the bag to the staff to recycle as I always do. On way home it was so scented that it gave me a migrane. I mean it smelled like heavily scented laundry products like they had washed it not dry cleaned it as I requested. I wrapped it in a bag and put it away for my next trip to White Bear Lake. Today it's been a couple weeks and I explained the whole situation to staff and they couldn't smell the laundry scent. The staff even said they were chemically sensitive but we're smokers? What? They even said "well, it's been a couple weeks, we don't know where this dress has been" Basically saying I am lying, I was so upset. I got the managers card but what's the use? I will just have to toss the dress. To say that I am not telling the truth? Come on! I have been coming here for years, never had an issue like this, nothing has ever come back scented. Terrible, terrible customer service. And I preferred this location over St Paul too.
7 years ago (28-11-2017)

A recent problem with my dry cleaning order was resolved to my satisfaction. Bobbie was extremely helpful and professional. Thank you.
9 years ago (19-04-2016)

Very happy with the quality of service provided. Costs are higher than average, but I am pleased with their commitment to environmentally helpful practices. Service was excellent.
9 years ago (11-01-2016)

Always friendly, prompt service, great quality of cleaning. Monthly discounts are great. Would definitely recommend.
9 years ago (19-11-2015)

I have found St Croix Cleaners to be very professional. I appreciate the helpfulness of the employees, also.
9 years ago (05-11-2015)