Giant Wash Coin Laundry

The owner is not around when needed, certain washers barely have water when it's used under either hot or warm water. When call the customer service person, the line is busy, and when it comes to going to the bathroom, you unlocm the bathroom by using an ipad. Which by the way the bathroom dont even open.
8 years ago (21-11-2017)

I'm by no means a laundromat connoisseur, I just need a place to wash my clothes that isn't too expensive or gross. I deeply regret not vacating the second I saw the prices. By the time I needed to use the bathroom, rather urgently since I'm pregnant, it was too late to pack up and leave. Clothes were locked up for the next 20 minutes. For $3.75. In the tiniest washer I'd ever seen. On $1 off Wednesday. But I digress. Despite being turned to vacant, the bathroom will not open. At this point I was barked at by the owner that bathrooms for only for customers. When I explained that I am indeed a customer, he led me to an iPad affixed to the wall, where I was led through a long, pointless, and buggy questionnaire to confirm the veracity of my claim, presumably while my womb filled with excess urine. "the bathroom door will be unlocked for 10 seconds" proclaims the screen, as I waddle as quickly as I can to the door, 8 feet away and around the sink, which was filled with what I can only assume were the results of those not fortunate enough to successfully make the journey. I swing the door open, only to be assaulted by what I can only assume is what 10,000 diapers smell like. There was paper strewn about, and visible urine and feces... you know what? This is gross. Let's skip this part. I let out whatever sort of sound people make in that situation, and quickly closed the door. I started for the exit, not stopping as the owner yelled inquiries at me as to what my problem was. The bathroom at the thrift store next door was quite nice. I returned momentarily to wait for my husband's scrubs to complete their cycle, plenty of time to appreciate the state of the floors. Perhaps I'm being unfair. I might have caught them before the day they sweep each month. Who's to say? The rest of my visit was relatively uneventful. I left having spent 5x more than I would have for drop off wash and fold at a Grand Avenue laundry, which made me feel pretty fancy. Still, the snack machines were empty. One star.
8 years ago (22-03-2017)

It is nice place to do laundry
8 years ago (02-01-2018)

I love this place very much. But, few weeks I saw one gentlemen come around customers and asking few money for foods. I don't understand about it. His interest is different. I feel so scary with go with family members. Because, one of Karen speaking lady was so scar and cried to me. I said every things is well, don't worry. Please fixed this place with peace environment. Thank you
9 years ago (13-11-2016)

I don't judge a laundry mat as a bad place just because kids are running around, however, the customer service was horrible. I placed $5 in the coin machine for quarters and the machine ate my money. I asked the person in charge of he cold refund me the money in quarters and he stated that it was gone and he could've do anything for me. I then asked who his manager was so I could give them a call and he points to the wall above the coin machines which is now painted over something and there was no number. I asked him for the number and he said he didn't have one... in the end, he gave me a sheet of paper to write my info so they call me and I haven't heard back once.....The area is also sketchy.
9 years ago (11-12-2016)