Spectrum Health Pennock Hospital

I don't know what everyone is talking about but my experiences dealing with Pennock Doctors, ER, Lab and x-ray have been above excellent. Never have had to wait in ER. Staff all over have been so friendly. Dr Brennen did a wonderful job. I am seeing a urologist that has been great. Most friendly hospital I have every dealt with. Even paying my bill I was offered a payment plan. Thank you Pennock for your extra effort in serving your patients.
7 years ago (20-09-2017)

Neglect. Incompetent staff. The bed side manner was horrible. I live in las vegas and was visiting when my uncle collapsed and was sent there. I truly contribute my Uncles death to this disgusting excuse of a hospital
7 years ago (28-10-2017)

WATCH OUT FOR THIS HOSPITAL!! The very young doctor told me if I did not get an appendectomy I could die.. So I agreed, after telling him I had no insurance so really wanted to avoid surgery if at all possible.. Well once they got in there they saw a perfectly healthy appendix and decided they would take it out anyways. If they had ran test to see what was wrong they would have seen before they opened me up! Of course afterwards they tell me it was perfectly healthy but that they decided to take it out anyways.. And then after being told over and over they would let me workout a payment plan since I had no insurance, they blew me off completely anytime I tried to call to set something up, transferring me person to person, knowing I was out of state and wouldn't be able to come in and address them to their faces. They then turned over the debt to a collections agency so pretty much going to this hospital was the worst decision I have ever made. BEWARE OF THE DECEPTIVE DOCTORS!! They are scalpel hungry and don't care who they hurt to get their hours in.
8 years ago (01-08-2017)

Went to State street after a fall down some stairs. My ankle was very swollen, black and blue. The radiology tech made me walk to get the stay. When done, he went and got a chair. I said"So it's broken, huh." It was. Two ankle no as. He made me walk on it when you could see it was broken. PA was great. Very friendly. The tech and such. Not so much. A t t i t u d e
8 years ago (30-07-2017)

Absolutely horrible. We sat in the waiting room for almost 2 hours before our insurance info was even taken. Sat almost another hour with no service until we realized it was a total sh** show. I highly suggest you go somewhere else. The only positive thing was the front counter employees felt bad about our experience and said they would let management know, but reading other reviews this is not an abnormal situation. GO SOMEWHERE OTHER THAN PENNOCK HASTINGS.
8 years ago (29-06-2017)