Spa Euphoria & Wellness Retreat

(Update - Their employees are giving 5 star to scew the results! I reported the likes. )I went in for a manicure and possibly a pedicure. When I arrived I was asked to take my shoes off but it was so cold in there I had to put them back on and I decided it was way too cold to get a pedicure. I asked the girls multiple times to help me find a nude coloured shellac polish but they were annoyed that I kept asking for help. They didn't have a colour wheel of their polishes and told me to open every single polish to see the colour, the bottles were crusty and hard to open. So she begins the manicure and doesn't even soak my nails, she started cutting my hard cuticles and didnt attempt to soften them, which obviously hurt! The entire time she kept asking personal questions which I was clearly not wanting to answer but she persisted. She did a horrible job and had shellac polish all around my nails, it made my nails look twice as big as they were, it looked ridiculous. I finally went to pay and the girl at the cash asked the girl doing my nails "how much do you want to charge her?" I spoke up and said your website says $45 for a SPA manicure with a hand salt massage, hand soak, etc which I got NONE of. She ended up charging me just under $40 and there wasn't and option for a tip on their iPhone payment so I gave the girl $2, which she didn't even deserve. My nails chipped within hours and the shellac was cracked everywhere which I've never experienced before. This was by far the WORST nail experience I've ever had and especially by a "SPA". I wanted to have a relaxing time and have a spa experience which was not at all what I received. Don't be fooled by their nice website and descriptions of their services because the services they provide are absolutely terrible. I have photos of how terrible my nails looked and will upload if possible, I even told the girls I needed my nails to look nice for an important interview coming up and I didn't want to worry about doing them myself. Oh, and instead of having nice soothing music like most spas, they didn't have any and I had to listen to these young girls chatting and asking about switching shifts with each other. This salon and its equipment was dirty. This salon is clearly ran by young individuals that don't know how to run a salon.
9 years ago (12-07-2017)

I frequently get gel nails and pedicures here and am always super happy with the results. The girls are always super friendly and I will definitely keep going back! Love having a spa downtown to walk and grab lunch or supper afterwards. Great location!
9 years ago (13-07-2017)

I'm sorry to say I wasn't impressed with my latest visit to this salon. I went in with friends for some manicures on a Saturday. The technician seemed irritated when I was asking for suggestions on colour and style. Okay, I can see that, I should know what I want. Not a big deal, I can get past that. I also told her that I had had a manicure previously and they used a strange base coat I wasn't able to get off, and she just said she probably wouldn't be able to as well, and didn't even try. Okay, again, not her problem, she wasn't the one who applied it, that's fine. The manicure itself was just okay. The website says it includes a hand soak, which I didn't get, an exfoliating scrub, which I also didn't get. She asked what nail shape I like, and I said rounded, and then she proceeded to file them pretty haphazardly, so much so that I had to fix it myself when I got home. There was also polish left on many of my cuticles as well as the skin of my hand. The colours were nice, but the glitter she used was visually and physically lumpy on two of the nails and when I asked about it, she just told me that's how it cures and there's nothing she can do...which doesn't make sense because none of the other nails turned out that way. There is also a hair polished into one of the nails that is already driving me crazy to look at. They also didn't inform us that they didn't take debit until the manicures were finished. Overall, the people were pleasant enough, but I would not recommend this salon, and if I wasn't with a group of my friends, I would have made a bigger deal about it. But all the employees seemed to be in a big rush to set up for a party after our appointments, so I suppose we weren't a priority.
9 years ago (11-06-2017)

My best friend surprised me with a spa day for my bday. She was from out of town and it was our first (and last) visit to this "spa ". I have no doubt that it was incredibly expensive as I had the facial, and we both had mani's and pedi's. My girl was absolutely amazing but the girl doing my best friend was abrupt and I wonder if she knew how to smile. The pedi chairs didn't recline, the jets weren't turned on in the pedi tubs and there was no hand soak for the mani's. I will definitely not recommend this place to.others.
9 years ago (08-08-2017)

I went to spa euphoria got my gel nails, lash extensions and pedicure that lasted forever! They were very clean with their tools in between clients. They met beyond my expectations. I will never go anywhere else! Love this Spa!
9 years ago (20-05-2017)