Smoke's Poutinerie

By far the best poutines! However they do not provide cups of water, which is the reason I am giving them 1 star. Freeware water is a must. Do not make me pay for a bottle of water, when our tap water is drinkable..
8 years ago (14-10-2017)

As a long time poutine eater and supporter of smokes poutinerie I was wholely disapointed by a frankly discusting meal. I had spoken high praises of smokes to a friend of mine and decided to take this friend out to try it, we arrived in the downtown fredericton smokes location and ordered a meal size "veggie nacho" poutine for myself (my personal favorite on the menu), and a snack size traditional for my friend. The lacklustor employee rang in our order and I failed to notice that he had rung in both poutine as meal size, but I figured that this was partially my fault given that I should have checked the order. However, upon recieving the poutines I was incredibly dissapointed. Starting with the "traditional" poutine. Instead of the brown viscous hearty gravy that we were expecting what we were given was a discustingly bitter black congealed gravy that was barely warm and had the visual appearance and taste that it had been out for over a day. In addition the fries had a similar taste, that of being left out for several hours. To have been given a poutine which had failed miserably in delivering edible fries and gravy was very unexpected from a staple such as smokes. In addition to the first poutine there were also several major problems with the poutine I recieved. My poutine had the same problems with the fries and gravy however those weren't the sole problems. Upon recieving my poutine i noticed, firstly that one of the toppings (guacomole) was missing, and the other topings were compiled in a smothering gross manor (there was almost as much sirracha as gravy). I asked about the lack of guacamole on my poutine as it is my favorite part of the poutine as it contasts the heat from the sirracha and peppers, to which the sluggish employee behind the counter said "we dont have none". This upset me because if he had known that they were out of one of the ingredients I would have hoped that any employee would ask if i wished to change my order, knowing that I wouldn't be getting what I had came for, but instead the employee had either hoped i wouldnt notice, or simply didn't care. All in all we each had a few bites from our poutines then decided to throw them out and leave, I doubt I will be recommending Smokes again after this experience.
8 years ago (15-11-2017)

Wasn't too busy but still had a bit of a wait. Food was good but didn't seem as good for the price as it used to.
8 years ago (03-12-2017)

Food was great triple pork poutine More than enough for two people to share. We bought the large but only needed medium size. Staff wasn't overly friendly but not rude either just there to take order. Same service as a McDonald's. A little pricey but worth it for a great poutine
8 years ago (17-07-2017)

Great poutine. Had the classic first to give an honest first impression. I've had better poutines for sure, but it was a very nice environment, quick service, and great food. None of their drinks had enough quantity to wash down my entire meal so I was forced to buy a bottle of water. Overall great experience and will eat there again.
8 years ago (31-07-2017)