Smitty's Family Restaurant

I love it , the staff is always super friendly and great with kids. The food is always made with TLC which makes it very great to eat. They are great at allowing you to get discounts off . Everything is reasonably priced . I would definetly recommend eating here :)
7 years ago (11-03-2018)

The worst experience, would not recommend to a friend. We had a group of 13. We were sat within the first 15 mins, which was nice. The part that wasn't nice, was the hour we waited for our food. We watched people who were sat after us, order, eat and pay before we even got our food. Out of our group of 13, 3 people didn't order due to dietary restrictions, so really only 10 people ordered food, 3 being children. When the children's food finally arrive, we were not given utensils, or condiments. After the children were done eating, we were now at 1 hr 15 mins of waiting and the adult food finally started trickling out, cold, over cooked and disgusting. By that point, I asked for mine not to eve be brought out, and to pack it up. My 2 yr old had been in the restaurant now for 2 hrs. When I expressed my displeasure to the manager on duty, I was only met with a " oh sorry about that" Seriously, sorry about the fact that I am now paying a bill, and I didn't even get to eat my food in said restaurant, didn't get 1 pop refill and had to ask 2 different waitresses for utensils before we got 1 set for the table of 10 paying customers. Not to mention, I had to track down an employee to PAY, no one even seemed to care that our group was unhappy. I wish I would of just left, and not paid, because no one seemed to care at all about the bill, or the fact that the customer was extremely unsatisfied.
7 years ago (25-03-2018)

Love this restaurant, friendly staff, good food and service at a reasonable price. Go there often, reward points add up fast? . Favorite place for breakfast.
7 years ago (15-02-2018)

Terrible. Went at 815 on a Sunday morning and there were 4 other tables in the restaurant. One server as well. We waited 20 minutes for our food which came out undercooked. Asked for over medium eggs and I got extremely over easy eggs that were still runny and half raw. Waited another 35 minutes for a glass of water that never came and our coffee was never refilled. Not once did she come over the check how things were so I couldn't even send the raw eggs back. When paying for the bill (which took another 20 minutes to come) someone finally asked how the service was. Everything was then told to the server who did nothing but stand there and apologize. No compensation or discount was offered. Will not return.
8 years ago (05-11-2017)

They made a mistake on our order and fixed it right away. Friendly staff. Clean washrooms. Good menu. Large portions at decent prices
7 years ago (21-03-2018)