DQ Grill & Chill Restaurant

This Dairy Queen is one of the best I have visited. From the owners, /managers down to the crew. Each and everyone has treated me with respect and kindness. Like a family . The food tastes great and I love the ice cream . The cake display is always so welcoming with many cakes to choose from. The store is clean and well kept.. Thank you For keeping your fan first promise.

If there is something wrong with the food, dont bother trying to get it fixed. Manager is extremely rude, refused to refund me, just horrible. First blizzard was melted, and wraps were sitting and got cold. Then the ranch dressing all over the inside and outside of the paper, now on my hands shirt and pants. Horribly made, and poor service. They also refuse to contact you, when they provide emails.

If I could do 0 stars I would. I ordered my daughter’s 12th birthday cake in store and broke down exactly how I wanted it. We just cut into it and the entire fudge and cookie layer is missing. When I called to inform them the lady was extremely rude and kept cutting me off. Extremely frustrated as this cake cost me $46 and I had specifically broken down layer by layer what we wanted…all I asked for was to sub the top vanilla layer to be the cotton candy blizzard flavour not that difficult. They told me to bad and there is nothing they will do. I think it’s really unfortunate the poor customer service out there these day.

From the time I got my receipt until I got my blizzard, it took 17 minutes. For one blizzard. By the time I got home my cup holder was half full of melted ice cream. Sick, thanks. Ive never had to eat a blizzard so fast, didnt even get to taste it so now i’ll have to go back for another one, unreal marketing tactic.

This place has excellent customer service. The prices for ice cream is always high for Dairy Queen so I honestly don’t know how this business thrives. It’s a clean store and were very covid friendly. They had some good deals for medium ice creams after 8pm but limited.