Simcoe Moving & Storage Ltd. | United Van Lines Ltd.

They took 6 hrs to move my belongings out, damaging items in the process. On my move-in, altho I had informed Simcoe Moving and Storage that I had an elevator booked from 12:30 until 2:30, and despite numerous phone calls, the truck did not arrive until 5:15pm. When by 10:30pm, having watched two of the movers take numerous smoke breaks and leaving only one person actually doing the work, I finally complained only to be told they were within their rights to take as many breaks as they like. I also complained about their arrival time. At this point I was told I had attitude and if I didn't change my tune, they would leave. They then took their blankets and left with some of my things still on their truck. I tried phoning the police only to be told it was a civil matter and they couldn't get involved. I am 68 yrs old and recently widowed. There was heavy furniture left in the lobby of my building, into the elevator and on either side of my doorway in the hall. I was extremely fortunate that my super agreed to help me move everything inside my apartment. I also had to hire the son of a friend to help me arrange the furniture and assemble the beds which would have been the responsibility of the movers.
8 years ago (07-08-2017)