Shoppers Drug Mart

These cheap and mean-spirited people towed away a few cars that were parked on their huge parking lot. The crime? The owners of these cars were eating in the restaurant by the water front. The Shopper’s Drug Mart morons don’t seem to realize that most of the cars they towed belonged to people who spend thousands of dollars in Shopper’s Drug Mart every summer.

Very horrible experience! Every month it’s same issues you talk someone in the morning they will be that 12 pm it will ready to pick up. Every time I go late to pick because I know it don’t be ready. You guys need to fix your system or closing down. This is nightmare for customers. Shopper company should look into this too. All the time your staff say they will call once ready never gets a call. STOP playing with people time maybe you don’t have your time value but theres do have.

They don’t call you back , make mistakes on prescriptions, and charge or change brand names without consultation which costs you money.

Negligent pharmacy! They do not prioritize hospital discharge prescriptions, such as mine: an antibiotic. Please visit another pharmacy in Kenora ON.

I have been coming to this and other Shoppers across Canada since I was a kid - probably cuz of my mum.nThe Kenora location is shockingly disorganized and a real disappointment. I am referring to all aspects of the store - but I'm reviewing today cuz of the pharmacy. As I am waiting for my 'misplaced' prescription to be refilled I received a DM that it was ready at the store yesterday - i wouldnt have come in if the store hadn't informed me it was ready - just watching the turnaround time and problems for ALL preceding and following customers is pathetic.nIm switching to a different pharmacy to see if there is more professionism is this town.nnThe postal outlet is always a frustration and getting customer assistance is a joke.nnBest thing they did was install the self-checkout so you can get out in a timely fashion.nnTo be completely fair I noticed most of the other customers are generally very rude with staff which doesn't help the situation at all.nn**** update April 2023.nnEven worse than before; the pharmacy is in complete disarray.nNo one will answer a phone.nNo one gives assistance.nnNo one KNOWS anything when I ask them. Not about products, not about services.nNothing.nnWhat happened to you shoopers drug mart??nnPs your completely insincere and computer-generated response to my last 2 star review says it all - you don't care at all.nnTake your business elsewhere people - the former w**mart of pharmacies is now the dingy dive bar of drug stores.